Chris Nice Email & Phone Number

Allentown, Pennsylvania, United States

• Responsible for growing the market share in the Lehigh Valley• Identified key supervisors and managers within the target account area.• Visit prospects on location and attempt appointments with key decision-makers.• Utilize proactive recruiting and selling skills to generate new business relationships.• Updated and maintain marketing software with appropriate information.• Demonstrated and supported a unique mobile notification and scheduling program.• Collected, evaluated, and presented field sales data to assist with strategy planting and implementation.• Recruited work candidates for new and existing clients.• Screened candidates and selected the most appropriate for current positions.• Improved employee selection process to help reduce turnover.• Invited candidates to attend on-site visitations.• Performed on site orientations to unsure employees are prepared for client’s expectations and policies.• Perform follow up calls to newly assigned employees to ensure satisfaction for both employee and client

Bellevue, Washington, United States

• Organized Comcast’s first RSE Call in Washington State during Work From Home period to calibrate with other RSE’s across the region to align in improving customer and employee experience by creating consistency in all Xfinity Stores. • Created sales strategies and trainings which helped increase my team’s sales by 60%. • Selected for Interim Assistant Store Manager for three regional Xfinity Stores: • Tukwila, April - July 2021 • Redmond, Nov - Dec 2021 • Auburn, January - March 2022• Assist and consult with customers on Xfinity products and services with expert knowledge and skills to achieve a world class sales and service experience. • Calibrate weekly with team members to align on trainings and best practices.• Created central hub of information in Teams’ page for consistency and education• Driver for tNPS to ensure best customer experience by setting the standards for store behaviors.• Selected to train new hires at Branded Partner Store.• Primary mentor for new hires.

Auburn, Washington, United States

Redmond, Washington, United States

Tukwila, Washington, United States

Bellevue, Washington

Chico, California

Chico, California

Chico, Ca

• Business-to-business sales of commercial printing and fulfillment with comprehensive Management of accounts up to $250,000.• Increased account sales by 20% due to excellent customer support and sales efforts.• Negotiated printing contracts to secure future business and revenue.• Advised businesses with knowledge and ideas to achieve desired and optimal results.

Bar Harbor, Me

• Managed a team of 15, repair and rental departments, and $300,000 in inventory of a 5,000ft2 bicycle shop.• Established a training/development program for bike maintenance & safety and customer conductwhich was used to ensure a consistent customer experience at a premier destination store.• Created a rotation and maintenance system for bike rental fleet, extending the rental life of each bike and increasing bike rental profits by 25%.• Instructed bicycle safety classes for various youth groups, parents, and Senior Citizens.

Scranton/Wilkes-Barre

Assistant to Public Relations Director for Phillies former AAA club, The Scranton/Wilkes Barre Red Barons. • Coordinated on-field promotional events. • Produced print publications for local newspapers.• Compiled and updated daily statistics and highlights for game programs.• Coordinated stadium fundraisers and the creation of media guides.• Aided and carried out marketing and outreach programs in local community.• Coordinated player appearances for various events.• Diverse administrative and operational duties.

Lehighton, Pennsylvania