Revenue strategy for multiple luxury resorts with Auberge Resorts Collection including:Esperanza - Los Cabos, MexicoChileno Bay Resort & Residences - Los Cabos, MexicoEtéreo - Riviera Maya, MexicoSusurros del Corazón - Punta de Mita, MexicoMalliouhana - AnguillaWildflower Farms - Hudson Valley, NY

· Revenue management oversight for 10 hotels in Two Roads Hospitality’s portfolio, primarily focused on resort properties in the Southwest region and totaling over $142 Million in annualized room revenue.· Responsible for the hiring, training, and coaching of all on-property DORMs within my region.· Analyzed market conditions and educated key senior leaders on recent trends and demand outlook.· Actively participated in all revenue strategy meetings and collaborated with property teams on key initiatives.· Developed and conducted revenue strategy briefings with hotel ownership groups.

Overseeing Revenue Management for Two Roads Hospitality's portfolio, primarily focused in the Southwest Region.

· Managed and directed overall revenue strategy with over $60M in annual total revenue.· Managed a full room renovation of a non-traditional 462 key individual bungalow style resort, minimizing displacement and maximizing profitability and guest experience.· Implemented several new systems during my first year of employment including Ideas G3, Navis Narrowcast and Datavision.· Completely restructured the onsite reservations department. Hired an entirely new staff of 12 people resulting in dramatic improvement in reservations conversion and guest service.· Completely restructured the distribution setup for the resort to increase revenue management efficiency and allow for quick deployment of strategies.· Worked closely with DOSM to establish new group booking guidelines and improve group pattern management.· As a result of outstanding performance, promoted to Regional VP of Revenue with increased responsibility and oversight.• Grew total resort revenue by 4.4% versus prior year despite an on-going room renovation• Grew 5.1% in RevPAR index versus prior year during peak season when renovation was paused• Successfully implemented Ideas G3 RMS• Successfully implemented Navis Narrowcast• Nominated for Two Roads Hospitality's Director of Revenue Strategy of the Year

· Revenue management oversight for four hotels in Commune Hotels portfolio in Chicago, including Hotel Lincoln, Thompson Hotel, The Talbott Hotel and the Chicago Athletic Association Hotel.· Developed strategies with on-property DORMs to achieve a YTD Chicago portfolio RevPAR index of 103%.· Analyzed market conditions and educated key senior leaders on recent trends and demand outlook.· Actively participated in revenue strategy meetings and collaborated with property teams on key initiatives.· As a result of outstanding performance was internally transferred to Paradise Point Resort to gain resort experience and to orchestrate a turnaround of an underperforming asset.

· Implemented successful revenue and sales strategies for 184 room boutique lifestyle hotel achieving $10 Million in annualized revenue.· Deployed effective leisure strategies that led to the Hotel Lincoln achieving a 1 of 7 Transient RevPAR index amongst its downtown Chicago competitive set.· In first full year (2014), achieved 12.6% growth in ADR, 14.9% growth in RevPAR and a growth of 13.4% in RevPAR index.· In second year (2015), achieved a 6.1% growth in ADR, 12.2% growth in RevPAR and a growth of 6% in RevPAR index.· As a result of superior performance, promoted to Area Director of Revenue with increased responsibility and oversight.

• Oversaw Revenue Management for 14 hotels ranging from limited service to luxury and resort properties (3 properties in Chicago including the Intercontinental O’Hare, Wyndham Blake, and Holiday Inn Mart Plaza).• Managed hotels for multiple brands including Hilton, Starwood, IHG, Wyndham and Carlson Rezidor.• Instrumental in designing selling strategies and plans to maximize hotel profit, by utilizing industry analysis tools such as Smith Travel Reports, Demand/Rate/Agency360, and brand/franchise reporting to monitor and then develop creative approaches including all aspects of pricing, demand analysis, market share, market segmentation, and seasonality. • Scheduled and led productive weekly revenue management conference calls with hotel management and sales teams. • Interviewed, selected, trained, coached and supported revenue management associates, ensuring they performed in accordance with established brand or hotel standards and consistent with Hostmark core values.• Monitored the competitive set in each region for rate and occupancy and recommend changes based on findings.• Developed strategies to improve reservation call conversion through property initiatives such as incentive plans and call monitoring. • Monitored property and OTA website content as well as e-marketing and social media.• Assisted in preparation of annual budget and marketing plan/business plan.• Attended industry seminars/conferences and communicate with key hospitality contacts to help analyze market conditions and trends.• Assisted Hostmark development team by completing feasibility studies and revenue projections for new potential management opportunities.

•Developed successful revenue and sales strategies for a 215 room boutique hotel•Managed multiple distribution channels and ensured rate parity policies•Created and distributed weekly, 90 day, and 365 day rolling forecasts•Played an integral part in the creation of yearly revenue budgets•Attended seminars and communicated with key Chicago hospitality contacts to analyze market conditions and trends•Assisted Director Of Sales with citywide convention rate negotiation•Completed yearly consortia RFP’s•Efficiently installed new CRS platform in August 2009 (Synxis)•Assisted in the creation of a new brand website and continually updated site with new content including packages, photography and relevant copy for Search Engine Optimization•Worked closely with Front Office Manager to ensure data quality control for all reservations•Managed two reservation agents and assisted in their future career growth

•Managed inventory for the 692 room Four Diamond Fairmont Hotel•Coordinated bookings for over 115,000 group rooms in 2007•Managed 300 + room conferences for corporate clients including Aon, Goldman Sachs, Fidelity Investments, JP Morgan Chase, Blue Cross Blue Shield, Deloitte, and Jones Lang LaSalle•Worked closely with Revenue Manager and Regional Director of Sales to establish rate strategies and forecast business levels•Created and distributed weekly 14 day forecast•Monitored and adjusted online distribution channels•Built all rates, packages and group blocks•Supervised and implemented conversion to new Opera Reservations System and new PMS Opera•Played integral part in helping the Fairmont Chicago achieve 2nd place overall for JDP Meeting•Planner Satisfaction for Fairmont Hotels & Resorts in 2007Supervised two onsite reservation agents and supported central reservations call center

•Successfully developed rate strategies and controlled inventories for a 203 room all-suite property•Helped Embassy Suites Milwaukee West to a #1 ranking in revenue penetration in 2003•Coordinated group bookings during important national events including the 2002 MLB All Star Game and Harley Davidson’s 100th Anniversary in Milwaukee•Installed new Property Management System and Revenue Management System•Assisted sales management in lead generation and prospect development•Managed reservations and front desk staff