Focus on Organisational Performance at Executive Committee level. Leveraging management information to provide performance insight through automation and data visualisation best practice.My role covers operational efficiency and effectiveness, reporting against strategy and projects, providing assurance and oversight to the Board and executive committees.

A strategic role in the management and analysis of NHS data. As well as the technical side of the role I am adept at forging effective working relationships with both internal and external customers to define and deliver against requirements, communicating with all levels of the business. My department focusses on trainee and workforce data, identifying trends, forecasting, benchmarking and measuring KPIs to inform key business decisions relating to workforce planning, quality… Show more A strategic role in the management and analysis of NHS data. As well as the technical side of the role I am adept at forging effective working relationships with both internal and external customers to define and deliver against requirements, communicating with all levels of the business. My department focusses on trainee and workforce data, identifying trends, forecasting, benchmarking and measuring KPIs to inform key business decisions relating to workforce planning, quality assurance, commissioning and day-to-day operations.Technical Skills- T-SQL, MySQL, Access and Excel reporting & analytics (including NHS ESR data)- Tableau performance dashboards and insight reports. Some Power BI- BI tools- Web Analytics, Statistical Analysis using R, Azure Machine Learning- Requirement gathering/reporting/presenting- SSIS, Data Mapping, ETL and stored procedures Show less

I managed a team of Customer Support Analysts, supporting IT Infrastructure and Information Management (including websites and databases) in the field of medical education and training.Responsibilities/achievements include:- the creation of the Helpdesk function in the Deanery, including the selection of appropriate software solutions- user account management through Active Directory- monitoring & performance management- benchmarking ITIL Best Practice- ownership of… Show more I managed a team of Customer Support Analysts, supporting IT Infrastructure and Information Management (including websites and databases) in the field of medical education and training.Responsibilities/achievements include:- the creation of the Helpdesk function in the Deanery, including the selection of appropriate software solutions- user account management through Active Directory- monitoring & performance management- benchmarking ITIL Best Practice- ownership of Incident Management process- training staff and creating training manuals- SQL reporting & analytics - Setting, negotiating and reporting on KPIs and SLAs- Customer Relationship Management Show less

- Ensuring Data Integrity- Producing reports in SQL and Excel- Interpretation of data- Database Management