Chris Olson's Location
Canada, Canada
Chris Olson's Contact Details
Chris Olson work email
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Chris Olson personal email
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Chris Olson phone numbers
About Chris Olson
Accomplished professional with years of diverse industry experience in the areas of Information Technology (IT), Sales, Customer service and Support operations.
Chris Olson Work Experience Details
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Customer Support RepresentativeJane.AppCanada -
Customer Support RepresentativeJane.App Jan 2023 - Present -
Account ExecutiveJobber Jan 2022 - Sep 2022Edmonton, Alberta, CanadaConnect with small businesses to develop a knowledge around their challenges and goals.Provide recommendations on how to best utilize Jobber, from specific workflows to feature fits.Communicate with multiple departments to ensure customer feedback is communicated around initiatives, product and campaigns.Track key metrics in Salesforce for analytics used in hitting sales targets. -
Business ProApple Dec 2020 - Jan 2022Edmonton, Alberta, CanadaI was responsible for identifying, developing, and growing relationships with high potential business customers in Apple Retail. The Business Pro role was similar to an account manager position in other companies. I approached relationships with a solution based approach and helped my customers navigate the solutions available. I stayed up to date with the consistent evolution of Apple technology and third party solutions. I acted as a resource and mentor to the store team and business team across the country. I helped create an approach in the store where business is important to everyone. I partnered closely with store leadership to ensure account opportunity potential was identified and validated. I utilized my strong interpersonal skills and past experience to grow and develop stronger relationships with customers. -
ExpertApple Jan 2020 - Dec 2020Edmonton, Alberta, CanadaDeliver great customer experiences and connect customers to the right solution(s).
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Business ExpertApple Oct 2018 - Jan 2020Edmonton, Alberta, CanadaResponsible for showcasing Apple technology to business customers to show how solutions can impact their businesses and impact their lives.
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SpecialistApple Jul 2018 - Oct 2018Edmonton, Alberta, Canada
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Inventory Control & Analytics ManagerClassic Family Of Companies Jan 2020 - Dec 2020Edmonton, Alberta, CanadaI was responsible for developing and implementing systems and controls for accurately managing inventory. I helped develop processes to evolve inventory best practices. I analyzed and presented performance data to ownership and management team and worked with all of the organizations teams to create profitable inventory.I worked on special projects including an E-commerce website build, a loyalty program build and rollout, and email and social marketing updates. -
Sales & Marketing ManagerCanadian Retail Solutions Inc. Mar 2014 - Jul 2018Sherwood Park, Alberta, CanadaConnecting sales and technical teams with customers for high quality rollouts. I responded to all Requests for Proposals. I developed long term relationships with a diverse group of leaders, customers, colleagues, and staff. With our largest customers I was project manager. I learned complex software solutions, and demonstrated and explained to existing and potential clients. I was involved in the leadership team which measured and directed the business. I led marketing contracts and initiatives. -
Technical Sales And Project LeaderCanadian Retail Solutions Inc. Feb 2014 - Jan 2016Sherwood ParkManage the existing client base and follow up on new sales opportunities. I worked with our clients to find the best solution(s) that match their existing and future business needs. I gave software demonstrations to new and existing customers.
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Operations ManagerCanadian Retail Solutions Inc. Nov 2011 - Feb 2014Sherwood ParkI managed long-term support client relationships. I implemented systems to increase quality and efficiency of project rollouts and service delivery. I used my experience managing and working with external consultants to complete projects in complex environments. I built the team by delegating and empowering others on CRS team. I managed delivery of technical support services. I mentored technicians in best practice project management methods for software implementations. I was involved in client contract management and led procurement on hardware acquisition.
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Technical Resource ManagerCanadian Retail Solutions Inc. Jun 2010 - Nov 2011Sherwood Park, Alberta, Canada• Provided mentorship for technicians at all levels.• Managed technician skill development.• Project manager for multi-store installations.• Lead software trainer.• Technical Support for all software packages offered by CRS.• Developed training documentation for software packages.• Computer systems and network installation and configuration.• Windows Network Administration and overall IT support.
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Support AnalystCanadian Retail Solutions Inc. Mar 2005 - Nov 2011Sherwood Park, Alberta, CanadaProject managed small store installations.• Trained store staff on inventory management and POS practices.• Configured software to model each store’s business processes.• Set up procedures and reporting for GL and AR.• Did troubleshooting on software and hardware issues for over 400 companies and stores.• Computer systems and network installation and configuration.• Windows Network Administration and overall IT support.
Chris Olson Skills
Leadership
Solution Selling
Team Building
E Commerce
Strategic Partnerships
Retail
Account Management
Sales
Business Development
Business Analysis
Vendor Management
Team Leadership
Sales Management
Marketing
Enterprise Software
Business Intelligence
Saas
Project Management
Cloud Computing
Crm
Chris Olson Education Details
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Networking, Programming
Frequently Asked Questions about Chris Olson
What company does Chris Olson work for?
Chris Olson works for Jane.app
What is Chris Olson's role at the current company?
Chris Olson's current role is Customer Support Representative.
What is Chris Olson's email address?
Chris Olson's email address is ch****@****crs.com
What is Chris Olson's direct phone number?
Chris Olson's direct phone number is +178023*****
What schools did Chris Olson attend?
Chris Olson attended Nait (Northern Alberta Institute Of Technology).
What skills is Chris Olson known for?
Chris Olson has skills like Leadership, Solution Selling, Team Building, E Commerce, Strategic Partnerships, Retail, Account Management, Sales, Business Development, Business Analysis, Vendor Management, Team Leadership.
Not the Chris Olson you were looking for?
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Chris Olson
Vice-President, Sales & Marketing At Civica Canada - Helping Healthcare Providers On Their Digital JourneyWinnipeg, Mb2momentumhealthware.com, momentumhealthware.com -
Chris Olson
Lloydminster, Ab2 +178087XXXXX
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