Chris Otenbaker

Chris Otenbaker Email and Phone Number

Director Client Success @ PlanITROI @ PlanITROI
denville, new jersey, united states
Chris Otenbaker's Location
Charlotte Metro, United States
About Chris Otenbaker

Greetings! I'm Chris, a Sales and Customer Success leader who's led account teams from two to nearly 40 people. And am proud to say it all started with just two of us selling $1,500 per month and just a few years later, the team was selling $70,000 a month. There were many keys to my success over career. When I was the sales rep, I learned much from a few impressive mentors who I still talk with today, some 15 years later. I've been a manager, and found my style and success by a lot of trial and error. Reading books and attending leadership workshops was an additional accelerator for my career, as well as asking questions and respectfully, challenging the norms. I can still hear the engineering teams in my head saying "What's up, Q?" as a reflect back those days when I needed and wanted to learn more from them, nearly every day at lunch. I always encourage to challenge the “we tried that before” or the “we’ve never been able to that” responses and find out why. I've been lucky enough to earn President's Club several times and then became responsible for planning those celebrations as my responsibilities expanded. There is no better feeling than being on vacation with colleagues and their families, and knowing you helped them get there. And when you get back from the trip, all of you jump right back in because you want to make sure you don't miss the trip next year. Finally, and most importantly, success for me came from finding people with the best attitude to do the job needed. Not knowledge or proof of past successes. Attitude is very tough to teach and that is why when I'm hiring, it’s the most important trait I'm looking for. People can learn nearly anything over time, but if you have the inner push to say "I will…", especially when the road gets difficult, the goal is much more likely to be achieved and achieved faster.

Chris Otenbaker's Current Company Details
PlanITROI

Planitroi

View
Director Client Success @ PlanITROI
denville, new jersey, united states
Website:
planitroi.com
Employees:
67
Chris Otenbaker Work Experience Details
  • Planitroi
    Director Of Client Success
    Planitroi Jun 2024 - Present
    Charlotte Metro
    Helping our Clients uncover and increase revenue streams from used IT assets and providing exceptional reporting to their positive individual impact on the environment and communities who need digital devices the most.
  • Telarus
    Senior Director Customer Success
    Telarus Jan 2023 - Jul 2024
    Leading the Telarus Customer Success team, which enhances Telarus Partners' ability to protect and grow their revenues by utilizing Telarus to professionally co-manage accounts, introduce upgrades and new solutions, and proactively renew existing services. This close partnership creates meaningful results and allows sales Partners to focus on core business priorities.
  • Lumen Technologies
    Sr Mgr Customer Success
    Lumen Technologies Jan 2021 - Jan 2023
    Charlotte, North Carolina, United States
    Leading and developing teams focused on Customer Success management. Accountable for customer, product and revenue retention, product adoption and revenue expansion. Leverage data to help team understand customer health, risks and opportunities. Partner closely with Sales Acquisition team on strategic account and acquisition initiatives.
  • Appsmart
    Strategic Sales Executive
    Appsmart Sep 2020 - Jan 2021
    Troy, Michigan, United States
    As a strategic sales executive, I assume key accountability for leading end-to-end deal process on multi-million-dollar opportunities, including financial deal structure and negotiation. I engage with cross-functional teams to achieve key post-sale success milestones.• Credited with developing sales processes and opening/securing new business opportunities.• Captured four key opportunities in or past sales-stage 4 of 5 stages valued at over $13,000,000.
  • Bullseye Telecom
    Vice President, Strategic Accounts
    Bullseye Telecom Feb 2017 - Sep 2020
    Southfield, Mi
    Winner President's Club 2018 and 2017At BullsEye Telecom, I rendered exceptional strategic sales and account leadership to drive business growth, while developing budgets, goals, and three-year planning of vision/objectives in collaboration with the senior leadership team.• Led and directed high performing teams who were awarded "President's Club" (over 100% of sales quota) consistently multiple years in a row.• Increased sales team output to nearly $750,000 in new yearly monthly recurring charges (Avg. $62,000+ per month).• Steered negotiations process to secure approx. $40,000,000 worth of contract value opportunities with new and existing clients.
  • Bullseye Telecom
    Director Corporate Accounts
    Bullseye Telecom Jan 2012 - Jan 2017
    Greater Detroit Area
    Winner President's Club: 2016, 2015 and 2014In this tenure, I contributed to the success of organization's progression by managing activities related to sales, key accounts, business management, and implementation teams.• Recognized for surpassing sales numbers with a team of 38 people.• Honored and awarded with Presidents Club for all years as a director.• Maximized sales team output to nearly $500,000 yearly in new MRC, while exceeding retention goals.
  • Bullseye Telecom
    Sales Manager, Client Relations
    Bullseye Telecom Apr 2011 - Jan 2012
    During this period, I created sales processes, proposal templates, and compensation plans for CRM team.• Increased sales team output from $35,000 to over $300,000 within three years.• Exceeded company's revenue retention goal from 2010-2019.
  • Bullseye Telecom
    Client Relations Manager
    Bullseye Telecom Oct 2009 - Apr 2011
    I led all aspects of key account management, including renewing current services and up selling new solutions to drive revenue growth and surpass monthly sales quota of $4,000.• Credited with exceeding annual sales quota by 110% as a CRM.• Sold one account from billing $25,000 a month to more than $50,000 with largest data network sale.
  • Spx Corporation
    Account Manager
    Spx Corporation Jul 2004 - Jul 2009
    OEM accounts managed include: Allison Transmission, ArvinMeritor, Autocar Truck, Bendix Brake, Bobcat, Buhler Versatile, Bobcat, Case New Holland, Chrysler, Eaton, Hino Truck, John Deere, Kohler Engine, Nissan Diesel, Volvo Truck and Yanmar • Chrysler Account Manager from 2007-2009 with revenues of approximately $10M per year• Agricultural and Off-Road OEM Account Manager from 2004-2007 with revenues of approximately $3.1M, $4.4M and $7.6M respectively• Designed and executed exclusive sales and marketing contracts with top suppliers resulting in potential for 100% revenue growth in 12 months
  • Spx Corporation
    Sales Engineer
    Spx Corporation May 2002 - Jun 2004
    • Lead contact for Account Mangers facilitating project initiation, project tracking, project delivery• Ensured targeted revenues, margin and overhead costs were met as well as maintaining customer expectations• Preparation and negotiation of customer quotations and engineering changes
  • Spx Corporation
    Sales Consultant
    Spx Corporation Aug 1993 - Apr 2002
    • Assisted in the development and execution of business plans to increase OEM sales volume• Technical expert on products, service plans, theory of operation and training schedules for various products and services offered to customers

Chris Otenbaker Skills

New Business Development Sales Contract Negotiation Business Development Account Management Managed Services Sales Management Sales Operations Direct Sales Telecommunications Management Crm Sales Process Business Planning Leadership Salesforce.com Program Management Solution Selling Training Selling Product Development Negotiation Start Ups Strategic Partnerships Enterprise Software International Sales Wireless Forecasting

Chris Otenbaker Education Details

Frequently Asked Questions about Chris Otenbaker

What company does Chris Otenbaker work for?

Chris Otenbaker works for Planitroi

What is Chris Otenbaker's role at the current company?

Chris Otenbaker's current role is Director Client Success @ PlanITROI.

What is Chris Otenbaker's email address?

Chris Otenbaker's email address is ch****@****men.com

What is Chris Otenbaker's direct phone number?

Chris Otenbaker's direct phone number is +124830*****

What schools did Chris Otenbaker attend?

Chris Otenbaker attended University Of Phoenix.

What are some of Chris Otenbaker's interests?

Chris Otenbaker has interest in Leading Instead Of Managing, Cooking, Continuous Learning, Sailing, Weekend Excursions, Developing Partnerships.

What skills is Chris Otenbaker known for?

Chris Otenbaker has skills like New Business Development, Sales, Contract Negotiation, Business Development, Account Management, Managed Services, Sales Management, Sales Operations, Direct Sales, Telecommunications, Management, Crm.

Who are Chris Otenbaker's colleagues?

Chris Otenbaker's colleagues are Jason Stancil, Mario Granja, Noah Lavin, William Cregar, Jacob Pérez Jr, Adriana Quispe H., Lenin Garrido Mba.

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