Lead Senior Manager for four business units and 45 FTEs including four operational managers with a budget of $15M. Responsible for strategic leadership and oversight of four cost effective units (unit is cost recoverable and has no base funding), efficient operational print and mass mailing unit that ensures effective customer service and public policy outcomes aligned with OPS priorities.

Lead operational branch with seven business units across the Province and 101 FTEs including four Senior Managers and five Operational Managers with a budget of $27M.

Responsible for strategic leadership and oversight of a cost effective, efficient operational print and mass mail unit that ensures effective customer service and public policy outcomes aligned with OPS priorities.Lead and achieved back office efficiencies by integrating ITS print and mass mailing services into EBSD operations delivering one integrated operation within Ontario Shared Services (OSS).Lead, coordinate and manage a broad spectrum of large-scale, high profile… Show more Responsible for strategic leadership and oversight of a cost effective, efficient operational print and mass mail unit that ensures effective customer service and public policy outcomes aligned with OPS priorities.Lead and achieved back office efficiencies by integrating ITS print and mass mailing services into EBSD operations delivering one integrated operation within Ontario Shared Services (OSS).Lead, coordinate and manage a broad spectrum of large-scale, high profile initiatives for the provision of technical services and products supporting client program delivery across the OPS.Lead and manage the provision of business analyses, develop and recommend business direction in response to government policy and program directions. Directs best business practices, benchmarks and risk management strategies in support of the government's controllership, governance and accountability initiatives. Provide leadership and makes significant contributions to strategic business/work plans, the management of contentious issues and the planning and financial management processes. Manages and coordinates the issues management process, ensuring contentious and politically sensitive issues are identified and monitored. Communicates with senior management to advise on strategies to resolve complaints and foster continued positive and supportive stakeholder relationships.• Provides leadership and makes significant contributions to strategic business/work plans, the management of contentious issues and the planning and financial management processes. Manages and coordinates the issues management process, ensuring contentious and politically sensitive issues are identified and monitored. Communicates with senior management to advise on strategies to resolve complaints and foster continued positive and supportive stakeholder relationships. Show less

To provide strategic leadership and management in the development, implementation and oversight of the ministry's innovation and organizational effectiveness strategies, projects and programs for continuous business improvement and transformation to support the ministry's priorities and mandate for the delivery of its programs. To lead and direct change management services to support effective sustainable solutions for complex, high risk and priority projects and lead the… Show more To provide strategic leadership and management in the development, implementation and oversight of the ministry's innovation and organizational effectiveness strategies, projects and programs for continuous business improvement and transformation to support the ministry's priorities and mandate for the delivery of its programs. To lead and direct change management services to support effective sustainable solutions for complex, high risk and priority projects and lead the implementation of new business solutions that increase efficiencies across the ministry. To manage the development of stakeholder linkages and client communication and inform business partners on business process modernization. Show less

Manage and provide strategic planning and direction, cost-effective, technological, process innovation and efficient operational management/leadership that ensures legal and policy compliance and optimizes print and mass mailing services across the OPS, and shapes clients' operational plans and practices.

Managing operations of two departments, including staff of thirty five, reporting directly to the Director, Bookstore, Printing & Mailing Services.