With over 25 years of experience in the electrical and electromechanical industry, I am a passionate and driven leader who strives to deliver excellence in operations, sales, and customer service. As the Director of Operations at Hobgood Electric, I oversee all aspects of the company's performance, from field work to in-house policies. My mission is to create and implement strategic operational objectives that align with the company's vision and values, and to empower my team to achieve them. I bring diverse perspectives and experiences to the table, having worked in different roles and sectors within the industry, and I value collaboration, innovation, and continuous improvement.In my current role, I am responsible for the creation and execution of company policies, the evaluation of overall company and individual performance, the design and streamlining of processes to increase productivity, the management of resource allocation, and the sales management and financial goal setting. I also maintain and update process specifications, and ensure compliance with quality and safety standards. I leverage my skills in new business development, key account management, and electrical technology to grow and retain our customer base, and to deliver reliable and diagnostic services. I have also obtained multiple certifications, such as OSHA 10 Hour, PDMA, and Milwaukee Control School, to enhance my professional development and expertise.
Listed skills include Account Management, Sales Management, New Business Development, Key Account Management, and 19 others.