Specialist Data Analyst
CurrentThe role entails analysing and cleansing various types of data received from petrol sites across the UK & Europe, spotting trends and forming conclusions whilst making decisions. Liaising with clients, site and area managers – utilising company customer service focus. Supporting and mentoring new analysts through the on-the-job training and testing. Developing rapport with new client groups across Europe whilst helping integrate new processes. Volunteering to work on new, unfamiliar contracts and assisting with the migration of these contracts by helping navigate through issues that arise in the initial stages/teething problems. Supervision of teams of staff during overtime shifts on weekends - this entails the delegation of tasks, organising and managing the workload across the team and offering my support to those with queries. The role has also recently required several months of a near-doubled workload due to the implementation of a new system. I was selected to be part of a small team to work on a new system that had been implemented. This required problem solving and taking initiation, whilst reporting back to software developers and managers advising them of any bugs in the system. Whilst also, from the perspective of an analyst, recommending comprehensive improvements before the system was rolled out to the wider workforce.