Chris Poe Email and Phone Number

Meet with prospective and existing clients to analyze needs, identify solutions, build consensus among diverse stakeholders and secure funding. Lead clients, the engineering team and internal stakeholders through the implementation process, from kick-off and onboarding to post go-live support. Scope requirements, prepare SOWs, coordinate development and oversee quality assurance testing for custom software and professional services contracts. Responsible for proactive account management duties including holding periodic advisory business reviews in order to ensure client satisfaction, secure contract renewals and generate new business. Serve as pre-sales engineer during the sales cycle as subject matter expert on the Leadfusion platform, showcasing company capabilities, designing custom solutions and removing any roadblocks to building partnerships. Play a key role in shaping the company's product road map by socializing trends observed among the company’s client base as well as keeping abreast of developments and regulations affecting the industry.

Manager of a successful consulting company specializing in the development of Web-based solutions, custom-tailored content management systems, information dissemination projects, distance learning systems and e-Marketing campaigns for international institutions and local institutions. Hired, trained and supervised permanent staff, consultants and other third party collaborators. Worked directly with clients and stakeholders to conduct needs assessments before creating project plans and developing appropriate solutions. Supervised the company’s administrative and financial operations, prepared documentation for clients, oversaw product testing as well as provided continual customer service, trainings and technical support.

Coordinated a regional network of information centers, prepared presentations and quarterly reports for the client and developed training guides and promotional materials. Planned and implemented project information dissemination strategies, created a series of interactive educational tools for key actors and provided technical assistance to local partners. Responsible for planning, developing and maintaining Websites and other digital products for both the PASCA Project as well as other organizations receiving USAID funding.

Managed the design and layout of project publications and Web content for a large section of USAID’s Africa Bureau Website and SARA Project. Made use of Web-based tools and other technologies to disseminate recent research findings to key health, education and nutrition actors within the African development community.

Served as the sole data analyst for upper administration and Admission Office at a small, private college. Created periodic research reports, produced admissions-related presentations and fulfilled ad hoc requests made by senior staff and the board of directors. Responsible for publication design, coordinating data collection processes and department information flow.