Christopher Q. Email & Phone Number

New York, New York, United States

Provide general IT Helpdesk support with the Rock Center IT team at Tishman Speyer Rock Center Campus.Work collaboratively to plan and execute multiple IT projects including: POS, Networking, Hardware, Inventory, and AV/Digital Signage systems. Work with and manage relationships with multiple vendors to troubleshoot, maintain, and improve retail/ticketing systems for TS businesses.Test and implement new features for the VIVA Ticket system, ensuring minimal downtime.

New York, New York, United States

Performed hardware upgrades, troubleshooting, setups, and projects for the team at Weil, Gotshal & Manges LLP.Used ChangeGear ticketing system along with Outlook to communicate and service clients’ issues.Worked cohesively with the team on projects such as Summer new hires set ups, outdated equipment disposal, inventory management, and office station setups.Knowledge in imaging company hardware with Windows 10 builds as well as company phone setups.

New York, New York, United States

Accounting: Used corporate programs to assist in the analysis and creation of daily/weekly reports for store earnings & losses. Fulfilled the filing and securement of sensitive documents to be sent to corporate including weekly bank orders. Cash Flow Management: Arrived before store opening hours to ensure registers were equipped with daily allotment of cash for business. Entrusted with monitoring POS system cash amounts, ensuring previous day's sales numbers were cross referenced. Retail Loss Prevention: Aided in the prevention and investigation of shrink/loss through meetings with store manager and asset protection team.

New York, New York, United States

Leadership: Managed a team of 8+ associates while following standard operating procedures for the store. Scheduled breaks, replaced shifts, and mediated customer discrepancies. SOP: Responsible for daily cash management, scheduling, monitoring customer flow patterns, and maintaining efficient check out times for all registers. Employee Training: Aided in the training of new hires while communicating with store management concerning employee performance/development needs.

New York, New York, United States

Customer Satisfaction: I was responsible for solving any customer inquiries by adhering to corporate operations protocol and maintaining an empathetic/professional attitude at all times.Analytical Skills: Familiarized myself with our product and systems to properly carry out my responsibilities.

Soho, New York

Communication: I was in constant communication with both management team and customers on a daily basis learning how to better assist clientele. Teamwork: Working in a fast paced, high traffic environment, We accomplished our daily sales numbers quota by ensuring customers had available assistance in each section while promoting membership discounts and upcoming sales weeks.

Manhattan, New York, United States

Took part in a 6-week Computer Science Summer Intensive with a team of like minded young adults learning basic CS skills and then creating/pitching our programs to a group of investors for the nonprofit.Mission Statement: "All Star Code creates economic opportunity for young men of color by developing an entrepreneurial mindset and supplying them with the tools they need to succeed in the innovation economy."

Bachelor Of Science - Bs, Computer Science

Class of 2022

Education record