Member Service Representative
Provide WOW that Member Service Experience standards are met through active lobby management, checking in with waiting members, interest and willingness to help, and ensuring members current and future needs are fulfilled. Opens new consumer and business accounts, to include both deposit and loan products. Focus on retention of current loan and deposit business and developing new consumer and business relationships. Make appropriate lending decisions within designated authority. Conducts… Show more Provide WOW that Member Service Experience standards are met through active lobby management, checking in with waiting members, interest and willingness to help, and ensuring members current and future needs are fulfilled. Opens new consumer and business accounts, to include both deposit and loan products. Focus on retention of current loan and deposit business and developing new consumer and business relationships. Make appropriate lending decisions within designated authority. Conducts outbound calling to members in order to further develop and/or retain lending and deposit relationships. Show less