Chris Reader Email & Phone Number

Mooresville, North Carolina

I lead a team of instructional design professionals that:- Provide onboarding and development for our Customer Care and Installed Sales Team contact center associates.- Provide onboarding and development for field and corporate supply chain associates as Lowe’s expands its fulfillment options by providing dependable, convenient and faster delivery options.

Mooresville, NC

- Successfully took over development and deployment of Merchandising Specialist in Training program while maintaining strong business partnerships with Merchandising subject matter experts and leadership. Program was re-designed to take advantage of multiple modalities, increased hands-on training, and sequenced based on role responsibilities. Measures of.

Mooresville, NC

The Instructional Designer (ID) is responsible for delivering performance solutions that result in the achievement of defined performance objectives. IDs are expected to deliver quality product, service, and experience based on learning theories that improves performance and increases engagement. Duties include assessment and planning for the design.

The Regional Loss Prevention Trainer is responsible for conducting instructor-led training for new hire Loss Prevention employees during the on-boarding process. Responsible for the conducting of instructor-led training classes for new hire Loss Prevention employees in assigned regions (currently regions 11, 23, and 27). Conducting Loss Prevention.

Melbourne, Florida Area

Responsibilities included:- Managing inventory control programs per company policy in order to meet company metrics. - Training store employees on inventory control programs and shrink prevention methods. - Managing safety programs in order to reduce general liability and employee injury claims. - Managing shrink and safety expense lines on Profit and Loss.

 Duties included the apprehension of shoplifters, training of new Assets Protection Specialists, detection and investigation of internal cases. Interviewing of dishonest team members. Building rapport with local law enforcement, including distribution of Target’s Law Enforcement Grant. Build strong relationship with store management to ensure knowledge.

Webmaster and tech support for SpaceNet (later changed to Nebutel) a local internet service provider.

 Duties included the apprehension of shoplifters, training of new Assets Protection Specialists, help Assets Protection Team Leader in looking for signs of internal theft, helped in orientation of new team members, helped initiate safety policies in store. Awarded APS of the Month Certificate for my district (313). Awarded APS of the Month Certificate.

 Performed law enforcement and physical security duties in Germany and during the Gulf War. Assigned duties of leadership in field environments and trained new soldiers on law enforcement techniques. Awarded an Army Commendation medal during Gulf War. Was promotable to E-5 (sergeant) when I ended my tour of duty with the Army