Chris Reid

Chris Reid Email and Phone Number

Director of Customer Experience @ Conekt.ai
Atlanta, GA, US
Chris Reid's Location
Atlanta Metropolitan Area, United States, United States
Chris Reid's Contact Details
About Chris Reid

I am a global sales leader and trusted partner to customers at both startups and Fortune 100 companies, with over 15 years of experience in the SaaS IoT domain. I specialize in accelerating revenue growth at matrixed organizations through a best-in-class solution selling approach, leveraging my expertise in connected car, 5G, and AI/ML technologies.As the Director of Strategic Accounts at PreAct Technologies, I manage global enterprise strategic accounts and clientele, overseeing the sales relationship, product pre-order, and customer satisfaction. I collaborate with cross-functional teams, including CPO, VP of Engineering, Head of Channel Sales, and product engineering, to deliver innovative and tailored solutions for near-field object detection and tracking for automotive, trucking, robotics, and industrial applications. My mission is to maximize the value and profitability of accounts by understanding unique needs, providing customer success, and building long-term internal and external relationships.

Chris Reid's Current Company Details
Conekt.ai

Conekt.Ai

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Director of Customer Experience
Atlanta, GA, US
Website:
conekt.ai
Employees:
7
Chris Reid Work Experience Details
  • Conekt.Ai
    Director Of Customer Experience
    Conekt.Ai
    Atlanta, Ga, Us
  • Cisco
    Business Development, Iot Transformation Programs
    Cisco Nov 2023 - May 2024
    San Jose, Ca, Us
  • Preact Technologies
    Director Of Strategic Accounts
    Preact Technologies Jan 2023 - Jun 2023
    Portland, Oregon, Us
    Software definable Flash Lidar utilizing a single sensor with many software-enabled functions makes TrueSense future proof. Providing solutions for Near-field object detection and tracking for Automotive, Trucking, Robotics and Industrial solutions.• Managed global enterprise strategic accounts and clientele, reporting to Chief Revenue Officer (CRO)• Oversaw the sales relationship, including initial collaboration, NDA, lifecycle, POC, product pre-order, and customer relationship; liaison for CPO, VP of Engineering, Head of Channel Sales, and product engineering
  • Matrixx Software
    Director Customer Success
    Matrixx Software Dec 2020 - Dec 2022
    Foster City, Ca, Us
    5G CCS Digital Commerce Platform acting as MVNE for (2) MNO/MVNO wireless digital brands for wireless relationship in multiple stages of product launch.• Forged relationships and trust-mentoring with client directors, CXOs, and heads of business• Cross-functional collaboration among Sales, Delivery & Service, Engineering, and Leadership• Delivered internal and customer F2F QBRs• Headed KPI-driven strategy based on contractual renewals, subscriptions, revenue growth, and “Art of the Possible” platform functionality for 5G monetization and improved digital experience journey
  • Cisco
    Global Business Development, Connected Vehicle Iot Cloud
    Cisco May 2018 - Dec 2020
    San Jose, Ca, Us
    The Cisco Jasper Control Center SaaS/PaaS platform currently provides connectivity management solutions for over 150+ million devices, including 60+ million connected vehicles that include EVs, fleet and trucks. The platform provides automation, analytics and management tools for the telematics, infotainment and WiFi services to over 60 vehicle brands in 40 countries. Responsible for 500K vehicles and devices per month for 20+ automotive OEMs on Cisco’s SaaS IoT Control Center platform with 100M+ connected vehicles through 50+ international telecom services providers in 70+ countries. • Traffic classification/network slicing solutions to increase OEM revenue streams• Increased OEM enterprise client revenue from $80M to $100M per year by integrating new non-connected brands and EV solutions across connected, autonomous, shared, and electric (C.A.S.E) fleets and vehicles into Cisco’s platform
  • Cisco
    Consulting Solutions Engineer, Ccar/Vehicle
    Cisco Mar 2016 - Feb 2020
    San Jose, Ca, Us
    Accountable for 15+ automotive brands and 40+ subscription-based accounts on the Jasper Control Center connectivity SIM management SaaS platform.• Coordinated SaaS platform demonstrations, automation integration, network product testing, pricing, traffic rating, billing, inventory management, diagnostics, and API support; utilized GSM/HSPA+ and LTE network integration
  • Cisco Jasper
    At&T Solutions Engineer
    Cisco Jasper Mar 2013 - Apr 2016
    Santa Clara, Ca, Us
    Jasper is the pioneer and global leader in cloud-based platforms for the Internet of Things (IoT). Jasper offers the world’s only purpose-built IoT platform, a turnkey solution that empowers enterprises and mobile operators of all sizes to deploy and grow successful connected service businesses. • Cisco Systems acquisition of Jasper in March 2016; promoted to Consulting Solutions Engineer• Deployed reliable dedicated account portals to the OEM as part of vehicle launches for telematics, infotainment, and Firmware Over the Air (FOTA) applications• Performed platform analysis, demonstrations, and webinars for over 3000 commercial enterprise clients• Responsible for the launching of the Audi A3, the 1st LTE-enabled Connected Car on AT&T in North America in March 2014.• Responsible for the launch of the both the Telematics and Infotainment solutions for Volvo in June 2014.
  • Zte Usa
    Sr. Product Manager At&T 3G Module Portfolio
    Zte Usa Mar 2011 - Mar 2013
    Shenzhen, Cn
    Sr. Product Manager of the ZTE 3G wireless mobile broadband program for the AT&T Emerging Devices Organization portfolio of certified modules. Responsible for customer pre-sales engagement and engineering, technical support, sales timeline and PO/delivery services. Proprietary engagement of customized low-cost wireless solutions for both M2M and PCOEM clientele for entire GSM network footprint.
  • At&T
    Data Network Consultant
    At&T Jun 2010 - Feb 2011
    Dallas, Tx, Us
  • At&T
    Complex Applications Specialist
    At&T Jul 2008 - Jun 2010
    Dallas, Tx, Us
  • At&T
    Tsc Ii
    At&T 2008 - Jun 2010
    Dallas, Tx, Us
  • Custom Networks
    Business Development Manager
    Custom Networks Sep 2006 - Jul 2008
  • Fdn Communications
    Account Manager
    Fdn Communications 2001 - 2003
  • Mpower
    Account Manager
    Mpower 2001 - 2003
    San Francisco, Ca, Us

Chris Reid Skills

Wireless Telecommunications Ip Product Management Mpls Voip Cisco Technologies Pre Sales Managed Services Cross Functional Team Leadership Ethernet Lan Wan Sip Integration Mobile Devices M2m 3g Mobile Communications Gsm Unified Communications Cloud Computing Sales Engineering Wireless Technologies Internet Of Things Automotive Infotainment Connected Devices Telematics Software As A Service Platform As A Service

Chris Reid Education Details

  • Auburn University
    Auburn University
    Wildlife Biology/Zoology
  • University Of Tennessee, Knoxville
    University Of Tennessee, Knoxville

Frequently Asked Questions about Chris Reid

What company does Chris Reid work for?

Chris Reid works for Conekt.ai

What is Chris Reid's role at the current company?

Chris Reid's current role is Director of Customer Experience.

What is Chris Reid's email address?

Chris Reid's email address is 94****@****ail.com

What is Chris Reid's direct phone number?

Chris Reid's direct phone number is (408)-526*****

What schools did Chris Reid attend?

Chris Reid attended Auburn University, University Of Tennessee, Knoxville.

What skills is Chris Reid known for?

Chris Reid has skills like Wireless, Telecommunications, Ip, Product Management, Mpls, Voip, Cisco Technologies, Pre Sales, Managed Services, Cross Functional Team Leadership, Ethernet, Lan Wan.

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