Chris Ricca Email & Phone Number

Southampton, Pa, Us

Philadelphia, Pennsylvania, United States

Greater Philadelphia Area

Region Maintenance Manager, 2013-2016Oversee vehicle maintenance of up to 30 contracts and 23 shops with over 1.2K vehicles. Assist troubled locations, start new locations, fill in open positions, hire and train new managers. Supervise up to 28 maintenance managers. Assist in starting new maintenance shops. Monitor and interact with all aspects of the region and outside customer sites to reduce costs and breakdown frequency.Selected Accomplishments:♦ Started 10 new locations, including 1 location which shop was fully functional in 19 days♦ Reduced injuries, streamlined inspection process and improved vehicle reliability by assisting with development of SOP’s, Job Risk Assessments and Preventive Maintenance forms♦ Ensured smooth operations by auditing assigned locations. Developed action plans for audit items♦ Hire, fire, approve salary increases or decreases; train and develop employees; handle employee complaints or grievances; and handle performance reviews

United States

Oversaw maintenance for para-transit fleet of over 220 vehicles, including Ford E-350, E-450, and MV-1, operating from 2 locations in MD. Recommended operational changes necessitated by high maintenance costs and poor reliability. Assisted with 2 other new contract start-ups in the region and filled vacant positions and provided continuing support to various locations.Selected Accomplishments:♦ Instituted Cost Savings Initiatives that saved overall business budget of $97K, which included $64K over 3 years by adjusting preventive maintenance schedule for fleet, and $7K reduction in towing costs.♦ Assumed leadership of medium and heavy diesel fleet of vehicles, improved vehicle availability, and reduced road-calls by 95%.♦ Successfully developed 2 employees from shop foreperson to maintenance manager, trained 7 new maintenance managers in region.

Greater Philadelphia Area

Oversaw department P&L and KPI, including managing budget of $26K/month for parts and $1.8M annually (wages, benefits, and parts). Member of Maintenance Steering Committee. Suggested alternative policies and procedures to enable the company to accomplish its maintenance objectives. Initiated and implemented projects that improve efficiency and/or reduces operating costs.Selected Accomplishments:♦ Turned around client (NJT), attitude toward company by drastically reducing road calls for fleet, and increasing vehicle reliability♦ Developed, coordinated, implemented and maintained a union shop of over 160 vehicles that operated around clock for SEPTA

Managed all day-to-day maintenance aspects of a para transit operation across the Tri-State area. Complied daily, weekly, monthly and annual reports. Ensured compliance on a day-to-day basis with State, Federal and Company requirements. Selected Accomplishments:♦ Decreased road calls 50% and restored client confidence in operation of maintenance department by instituting a predictive maintenance program and quality assurance inspections

Reported to the Vice President and General Manager. Supervised up to 20 Lead persons, Service Writers, Mechanics, road mechanics, and fabricators on 2 shifts in a fast-paced independent repair facility.

Certificate, Infor Eam Configuration And System Administration

Infor Campus EAM System Configuration and System Administration

Business Administration

Earned 29 credits in Business Management.