Chris Riser Email & Phone Number

Wilmington, North Carolina Area

Wilmington, North Carolina Area

Acted as the assistant in training to the on-site superintendent for the construction of a Super Walmart store. Also acting as the day-to-day Project Manager of all On-Site operations dealing with over 300 subcontractors assigned to this construction project. Handling the scheduling of varies aspects of the project subcontractors, making sure the timeline is adhered to by all workers assigned to the project. Continuously monitor the projects progress on a day-to-day, week-to-week basis. Maintain and submit regular reports to all parties involved with the construction project. Verified and documented all safety issues for all personnel. Acted as the on-site liaison with Walmart and tenant space owners of the newly constructed location.

University Of North Carolina Wilmington

Serves as a project lead/team member or technical lead on various IT related projects and assist with timely completion of project tasks and ensuring completion of direct assignments. Interact with varies levels of faculty and staff on a daily basis. Independently manage projects and perform routine diagnostics and maintenance of office, lab, and teaching lab technologies, troubleshooting non-routine problems as they arise, while providing accurate and courteous answers with timely callback or site visits and completion of service requests. Setup and configuration of new hardware and software, as well as performing data migration and training on new technologies and equipment, creating knowledge based articles on common issues and referring end-users to documented solutions to enable self-support and faster problem resolution, taking proactive measures to ensure zero callbacks or repeat calls while addressing other obvious problems. Used Wendia call tracking system to provide client computer and software support. Provides prompt and accurate technical resource to clients by analyzing and assessing client needs and advising on the purchase, functionality, and interoperability of the microcomputer systems, software, and peripherals to create an effective and appropriate solution.

Wilmington, Nc

Perform server administration functions and technical maintenance on existing CLC2S servers, maintain data feeds, and troubleshoot CLC2S application problems that are associated with the server. Provide technical support including the initial loading of CLC2S, integrate systems into garrison and tactical networks, and submit associated documentation. Provide functional support including the initial load of unit assets (personnel, equipment, and supplies) into CLC2S. Provide individual and classroom CLC2S training and demonstrations to units and staff. Respond to help desk incidents.

Jacksonville, North Carolina Area; Fort Bragg, Nc

Acts as point of contact for the military chain of command representatives. Create and maintain database to easily generate weekly, biweekly, and monthly reports. Manages 100 + foreign language instructors. Primarily responsible for Maintaining computer hardware and software systems for the Foreign language training program, Also planning, coordinating, managing, and executing foreign language and cultural training. Set-up and maintain all internal Wi-Fi networks through-out the work site. Setup, configure and maintain all network connections and verify the dataflow. Developed and held all training for personnel. Acts as local/On-site IT support for all software and hardware issues supports 100+ active users at any given time. Trains all end users on all hardware and software systems. Created and maintains all procedures for proper handling of software and hardware. Creates maintains, and verifies all user accounts on the network. Researches, development, acquisition, maintain new language and cultural training aids for the MSOC language program. These included audio, visual, hard copy deliverables (i.e. audio files, power point presentations), and online training such as Rosetta Stone and Special Operations Forces Tele training System (SOFTS)

Wilmington, North Carolina Area

System Administrator for the Electronic In Vessel Visual Inspection System (eIVVI), maintain upkeep for all hardware components, verify that the system is functional for upcoming on-site refuel outages. Manage all IT Techs in preparation for upcoming refuel outages.Install, configure, and maintain both hardware and software for the Center of Excellence (COE) viewing stations. Troubleshoot and resolve any hardware and software issues for the Wilmington COE site and eIVVI data center. Acted as the Windows Server Administrator; Also perform operating system and applications management in support to include license management, issuing and tracking hardware, and maintaining administrative controls to more than 30 field personal computers and laptops.Handled the training of 50+ field level users on the correct process on how to use the EIVVI systems. Maintain and update all procedures pertaining to the functions and usage of the hardware and software of the EIVVI system. Coordinated field services technicians for On-Site outage work at vary refuel outage sites.Maintain the Customer Web Center (CWC) including the applications. Handle the access and export controls for customer and employee access to the CWC website. Monitor the customer access the CWC technical libraries.Maintain the documents and procedures that are housed in the CWC Technical libraries. Experience configuring wireless devices and wireless client software. Supported clients via remote access.Handled the seasonal migration of all software, databases and systems in preparation for the upcoming outage seasons. Specialized in improving the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes.

4066Small computer systems specialists ensure the proper installation, configuration, and operation of stand-alone and client-server information systems. Install, operate, and maintain microcomputer and Local and Wide Area Network (LAN/WAN) systems. Configure, optimize, administer, and troubleshoot microcomputer network hardware and operating system software using Marine Corps standard network operating software and protocols. These include TCP/IP network design and installation and TCP/IP network administration. Responsibilities include operating system and application configuration and integration of multiple information systems in a networked environment. Small computer systems specialists support a myriad of computer and network operating systems to include: Windows 7/Vista/ XP, UNIX, Windows New Technology (NT), NetWare (IPX), and TCP/IP. Also perform operating system and applications management in support of the Defense Messaging System (DMS) and the Tactical Data Network (TDN) server. Windows Server/Active Directory Management0121/0131Primary technical contact for critical issues for a global IBM Intranet application used for opportunity management and global sales forecasting. Served as lead over team of six analysts located in other countries. Tasks included resolving technical failures in a timely manner,automating application monitoring tools, and providing technical expertise for application upgrades. Prepared technical training and process documentation for team, to aid with day-to-day support issues. In-depth knowledge of AIX systems, DB2 databases, and WebSphere products required.

Bachelor'S Degree, Cis Cloud Computing And Virttualization

Associate’S Degree, Computer And Information Sciences And Support Services, 3.0