Chris Rogner Email & Phone Number

Streamwood, IL, US

United States

Elgin, IL

• Business Analyst, Pro. · January 2016 - PresentManages multiple tax cycles, prioritizing by deadlines and customer requirements. Takes ownership of cycle planning, including documentation and facilitating.
• Responsible for the coordination and reporting of over five million cyclical tax liens across Delaware, Illinois, Indiana, Massachusetts, Michigan, South Dakota, Vermont, Wisconsin, and West Virginia
• Acts as subject matter expert, documenting and helping create business processes, training procedures, state specifics, standard operating procedures, etc.…
• Creates queries, produces reports, and manipulates spreadsheets for upper management and client review.
• Resolves escalated issues, working directly with clients and leadership both inside and outside the organization.
• Pinnacle Award Recipient 2021 – the company’s highest recognition of exemplary achievements and contributions in alignment with CORE valuesTax Researcher I-III · February 2005 – January 2016Procured accurate tax data.

Performed general office duties during a busy season for the companyAdvanced to holding sole responsibility for the freight invoices that came inManaged all freight vendor accounts and fixed any problems that needed reconciliation

Provided quality customer service to guests of the hotelCoordinated with other employees to ensure security in the hotel and casinoObserved and learned the operations of the entire security department including Investigations, K-9 units, and Lost & FoundTrained in CPR, AED, handcuffing, and self-defense procedures

Arranged booking of bands on college campus and organized eventsCollaborated with other students to make crucial decisions

Organized and prioritized inventory to be brought out to the floorCompleted all personal and medical checks to gain employmentCoordinated with other employees to ensure the section was properly stocked for openingMaintained order and neatness of the seasonal sectionAssembled new shelves when sections needed to be remodeled

Placed telephone calls to conduct a brief survey and persuade customers to enter a drawing for a prizePromoted the company and influenced people to purchase water filtration equipmentFollowed through on leads and encouraged clients to get a free water testingScheduled appointments for water testing