Chris Rutherford

Chris Rutherford Email and Phone Number

Head of Digital Customer Centre @ Digital Kitbag
Peterborough, GB
Chris Rutherford's Location
City Of Peterborough, England, United Kingdom, United Kingdom
Chris Rutherford's Contact Details

Chris Rutherford personal email

About Chris Rutherford

A creative and dynamic Head of Department. Highly experienced in service delivery, customer service management and call centre management for a range of large blue-chip multinational customers. Possessing a proven track record in shaping coherent visions and strategies for large complex customer service operations across diverse cultures and functions. Operationally adept at increasing productivity, efficiency and quality year on year alongside devising and deploying department-wide cultural/mindset change and transformation programmes in line with business need. A confident Senior Manager with excellent communication, interpersonal and people management skills as well as being a decision-maker fully accustomed to handling large budgets, high-profile cross competency projects and a large sized employee base.Specialties: Customer Services, Offshoring, IT and Telecommunications, Retail and Outsourcing.

Chris Rutherford's Current Company Details
Digital Kitbag

Digital Kitbag

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Head of Digital Customer Centre
Peterborough, GB
Chris Rutherford Work Experience Details
  • Digital Kitbag
    Head Of Digital Customer Centre
    Digital Kitbag
    Peterborough, Gb

Chris Rutherford Skills

Crm Service Delivery Outsourcing Call Centers Management Team Leadership Leadership Strategy Team Management Change Management Leadership Development Customer Service Operations Management Managed Services Customer Satisfaction Customer Experience Contact Centers Performance Management Offshoring Coaching People Management Business Development Telecommunications B2b Call Center Development Service Improvement It Outsourcing Service Desk Multilingual Key Performance Indicators Service Level Agreements Operational Excellence Shared Services Customer Service Management Complaint Management Help Desk Support Customer Support Coaching Staff B2c High Performance Teams Staff Management Stakeholder Management Sla Employee Engagement Process Improvement

Frequently Asked Questions about Chris Rutherford

What company does Chris Rutherford work for?

Chris Rutherford works for Digital Kitbag

What is Chris Rutherford's role at the current company?

Chris Rutherford's current role is Head of Digital Customer Centre.

What is Chris Rutherford's email address?

Chris Rutherford's email address is ch****@****ail.com

What skills is Chris Rutherford known for?

Chris Rutherford has skills like Crm, Service Delivery, Outsourcing, Call Centers, Management, Team Leadership, Leadership, Strategy, Team Management, Change Management, Leadership Development, Customer Service.

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