Head Of Operations
CurrentDesign and create an efficient coffee roasting and production facility including equipment procurement and installation, workflow design and optimization, warehousing, merchandising, website development, SEO, and social media marketing/content creation.Establish effective standard practices for equipment maintenance, logistics, order fulfilment, inventory management, wholesale relationship development, customer service and quality control.Oversee all production activity including production planning, coffee roasting, data logging and analysis, quality control, green coffee buying and forecasting, and all related logistics.Train, educate and lead production staff in safe working practices, equipment maintenance, weekly production duties, order fulfillment and continuous improvement.Travel to origin to meet the farmers and producers that grow the coffee we source and roast, forming and deepening relationships throughout the supply/value chain and deepening my understanding of coffee growing and production. Witnessing firsthand the transformative potential of sustainable relationships and responsible, transparent and collaborative business practices is truly inspiring.