Residential Facilities Management & BTR Professional with proven experience in pre-opening operations and building commissioning. Demonstrated success in establishing operational frameworks, managing lifecycle programs, and creating standardised processes across residential portfolios. Strong track record in stakeholder management, operational excellence, and community building. Industry advocate for deploying sustainable ESG initiatives within the Residential Built Environment.Member of the Facilities Management Association of Australia's National Residential & Strata - Special Interest Group - developing good practice guide white paper for Residential Building Managers Core CompetenciesPre-opening operations, building commissioning, DLP & defect managementProcess and policy developmentLifecycle asset management & maintenanceStakeholder & contractor managementEmergency response & risk management
Listed skills include Customer Service, Project Management, Collaborative Problem Solving, Building Maintenance, and 8 others.