Chris Schack Email & Phone Number

Remote

Denver, Colorado

Spearhead integration projects with large global companies.Consulting (clarifying needs, explaining options, identifying issues, documenting findings, solving problems).Database design and development, T-SQL (including views, triggers, stored procedures).Use JitterBit middleware to complete complex transformations and mappings. Configuring and connecting to automated data feeds (SFTP, SOAP, REST, authentication and signing).Working in projects (planning, estimating, executing, reporting status, issue tracking and resolution)Server administration (web servers, IIS, web services, SFTP, config files, etc.)

Broomfield, Colorado

Data Integration Specialist for a SaaS based market leader in Occupation Health and Employee Health Services solutions.• Solid knowledge of Linux environment, some basic scripting, heavily focused on cron schedules and maintenance.• Database project adjustments, maintenance, and enhancements using SQL including MySQL and Oracle.• Quality control of XML client files and how they relate to Linux environment while manipulating through XML Copy Editor or Linux.• Client facing/ conferencing discussions on integration of HR data files.• Unit testing and QA of data.• Liaising with front end, back end, and integration departments to ensure client expectations are met.• File transfers using sFTP protocols.• Import and configure client legacy data.• Encrypting and decrypting confidential PHI (Patient Health Information).• Enhancing/ tailoring client bash scripts for HR file processing.• Lead client teleconference technical implementation meetings for the Data Integration Team.• Implementation of client HR demographics through client XML/ CSV HR files, through sFTP download, processing through Linux environment, and ensuring quality assurance through database Oracle testing of data. • Managing 7 week schedule of back end implementation of new clients HR feed information.• Work directly with Head of Customer Support on any back end implementation issues.• Help support resolve any front end issues through database research and corrections.

Greater Denver Area

New Client Specialist for a market leader in anesthesiologist scheduling software.• Account management.• Implement new client scheduling systems and support day to day functionality and apply program enhancements via programming SQL.• Client relationship management across multiple platforms. • Customer service through web interactions such as Team Viewer software, interactions through phone and in person conferences.• SQL manipulation and code writing using MySQL. • Database management and manipulation through Navicat. • Technical support of the software and database.• Traveling to client locations to train, answer questions, and further customize the program to tweak the individual needs of each client.• Creation of training manual and material using a wiki tool and content management of knowledge based documentation.• New client set ups and program implementation.• Data entry.• Lead meetings and schedule round table discussions with team members and clientele.• Graphic design of marketing material.• Content management of web documentation.

Wheat Ridge, Co

Community Liaison, Intake, and Marketing/ Account Manager for the largest senior Home Care provider offering non -medical solutions to help seniors stay at home where ever home may be. • Build relationships in the community educating referral providers about our service and how it can help senior citizens. • Head of Social Media and internet marketing campaigns and point of contact for internet marketing campaigns.• Write, develop and implement marketing materials.• Writing direct response copy for social media, emails, and other marketing materials.• Manage online marketing campaigns.• Update and run reports out of the franchise Customer Relationship Management (CRM) system.• Represent, present, and answer questions for Home Instead at marketing functions as well as Conceptualize and plan events for the marketing staff.• Track marketing campaigns and research findings through the CRM.• Communication of marketing activities, reports, and findings clearly to potential clients, referral providers, and co-workers.• Data Management.• Develop new marketing sectors while implementing HISC campaigns.• Liaison between Home Instead, senior safety committees, and other referral providers.• Client care consultations gauging the need for service for their family members.• Training of over 200 CAREGivers to update their knowledge of client needs, and further assessments while evolving client plan of care.• Sales and Intake of new clients.• Management of Direct Mail marketing.• Marketing the product to wide range of potential clients, with a very high "closing" percentage.• Presentations for different health care professionals.• Event planning and management with referral providers.

Denver, Co

Executive Account Manager of a tax credit-processing firm marketing a new financial product. TRS is an Inc 500 and has been in business for 12 years servicing 75,000 clients nationwide.• Identifying businesses with large tax liabilities each year and large employee turnover for tax credit processing center.• Prospecting, building, and maintaining a client database of around a hundred qualified clients.• Management of other team members.• CRM management through on demand software.• Customer Service of all accounts and prospect accounts.• Inside and outside sales through Webinars. • Conceptualizing and implementing marketing plans for team members.• Manage the communications to customers and potential clients of a sales team.• Sales presentations through Go To Meeting and webinars, presenting company material to audiences from small to large corporations.• Editing of client contracts and implementing the lingo in the contracts for each client. • Assisting in the development of new email and internet marketing plans. • Outbound inside sales center consisting of Business to Business sales.• Training of potential clientele on the advantages of the tax credits to offset liabilities.

Boulder, Co

Director of Operations/ Business Develpment of a Tax Resolution/ Attorney firm with clients and business operations spanning the entire United States. • Market and manage the sale of Tax Resolution service to a variety of individuals and business entities in need of help with a back tax situation with the IRS or State collection boards. Inside and outside sales and account management in a few different states.• Market Assessments and research to indicate primary target markets and where effective marketing had taken place.• Manage online marketing campaigns.• Developing, Analyzing, and reporting on Market Research. • Write, develop and implement marketing materials.• Liaison between Tax Attorneys and Bankruptcy Attorneys to navigate the disaster financial planing for businesses closing.• Management of Direct Mail marketing, e-commerce marketing, and content management.• Inside and outside sales through Webinars.• Procurement and negotiation of client contracts, and work contracts between E & E and contracted lawyers. • Project Management start to finish of a variety of marketing, financial, and sales projects.• Customer Service head.• Data Management.• Presentations of corporate materials both in person and through Go To Meetings. • Training and managing the call center and its employees including supervising, hiring, training, staffing, and coaching of sales staff.• Website Design, content management and product promotions.• Assisting with financial decision during audits and tax collections.• Search Engine Optimization reporting with the Google dashboard.• Clerical responsibilities including; data entry, analyzing of revenue and profit and loss statements, answering and directing in-bound phone calls, tracking sales and sales goals of employees.

Boulder, Co

Head of Support/ Account Manager/ Business Development/Executive Assistant with an online ski travel management entity specializing in booking ski vacations all over the world.• Management of audits, marketing campaigns, and content management of databases and web sites within the internal technology department.• Fulfillment of client orders; lift tickets, ski rentals, and car rentals. Management of staff to ensure orders were placed and clients received confirmations.• Traveling between the wholesale accounts for marketing functions.• Project management of a variety of vendor projects using PhotoShop and Dreamweaver.• Head of Customer Service.• Copywriting new deals and email blasts.• Inside sales.• Data entry.• E-Commerce marketing/ email marketing using I Contact.• Training sales staff and wholesale vendors on new website deals and functions. • Coordination and implementation of marketing campaigns and implementing them for sales agents and clients.• Support the Internet Marketing department with SEO tracking and management of numerous websites.• Assistant Account Management of SEO operations.• Business Development and closing of new contracts with mountain tour operators. • Assisting the Director of Operations in day-to-day activities and projects with a wide range of administrative implications.• Internet based sales and account management through inbound booking website, strong customer focus.• Content management of the website, always updating photos, inventory, blackout dates of rental properties. • Conceptualizing, fulfilling, and managing of IT based projects individually and in a team environment. • Checking in and out clients staying with Lespri, providing outstanding customer service through amenities offered by the business.• Sales and management of vacation rentals and Club Lespri amenities such as spa services, personal training, lift tickets, ski rentals, and restaurant reservations at their 5 star Cellars Restaurant.

Bachelor'S Degree, Marketing

Education record