Chris Scheid Email & Phone Number

Canton, Oh, Us

Canton, Oh, Us

North Canton, Oh, Us

North Canton, Ohio, Us

Responsible for date management through interfacing with the customer directly, forecasting accuracy and overall ownership of orders. Coordinate and manage product installations from order entry through completion of installation and customer approval.· Manage four regional accounts with over 600 orders in peak season· Plans, schedules, & tracks project timelines and milestones to meet project success criteria.· Coordinates with customer contact to manage all steps from order visibility to on-time delivery to installation to order closure.· Coordinates project implementation deliverables from start to finish· Interfaces with internal resources and subcontractors, including manufacturing, professional services, managed services, and field resources to establish and meet customer schedules for product services and software solutions; and ensuring and measuring customer satisfaction for implementation as well as meeting internal performance metrics.· Create, maintain, and distribute project plans and task lists and track the delivery of tasks assigned to project team members· Interfaces on a regular basis with customers, project teams, and sales team· Deal with adversity and communicate challenging situations in a positive and productive manner, both with peers and internal organizations· Manage varying degrees of priorities and demands both internal and customer driven· Promote an environment that encourages and enables operational best practices· Lead, document and distribute results of the lessons learned sessions after the completion of each project

North Canton, Ohio, Us

Canton, Oh, Us

Manage the entire international supply chain process from needs assessment to procurement to delivery, while upholding the highest level of customer service.· Act as manager of RSCI's Federal Division, overseeing team of project specialists and assistantsdedicated to executing government contracts totaling approximately $2,300,000.00 in sales annually.· Conduct initial project planning with client to determine detailed requirements and deadlines.· Research products and negotiate pricing with vendors and logistics providers in order to developaccurate and competitive pricing quotes for new and established federal clients.· Provide detailed inventory and packing instructions to on-site warehouse to ensure shippingdeadlines are met and orders are packed in compliance with company and insurance risk policies.· Accurately and efficiently draft purchasing and shipping documentation including purchase orders,bills of lading, air waybills, and customs documentation.· Monitor projects to ensure all costs fall within budget and determine efficiencies within the project toincrease overall margins.· Monitor project timelines to ensure all deadlines are being met while proactively looking for anyproblem areas that may arise and compromise the projects timelines or specifications. Consistentlycommunicate status with clients and vendor to keep projects on track.· Facilitate client development through knowledge of client's mission/projects. Maintain client data toevaluate sales to set annual targets.· Work in the lead position with fellow managers to develop standard operating procedures, trainingdocumentation, and order management system upgrades.

North Canton, Oh, Us

Began as warehouse personnel and held postions of Puller, Packer, Shipper, Quality Control, andCustomer Service Assistant. Reconized for completing tasks quickly and accurately warranting apromotion to Receiving Coordinator and ultimately Project Coordinator in 2009.As Project Coordinator:Coordinate/managed projects and fulfillments between Goodyear’s customer marketing department,advertising agencies, vendors, and fulfillment house.Key Responsibilities and Achievements:· Assist with managing daily sales activities, inventory management, and customer service.· Procure commercial print, POS/POP items, and specialty items for projects.· Work closely with all parties involved to create specifications for commercial print and POS/POP itemswhile ensuring consistency.· Concept new POS/POP ideas along with facilitating their procurement.· Quote and estimate items to determine appropriate vendor based on capabilities and cost, presentingcost-savings options when available.· Coordinate/schedule all aspects of national-dated event promotion fulfillments consisting of multipleitems and versions. Ensure deadlines are met in all areas and items arrive at locations in time forevent starts.· Oversee quality of product and problem solve any issues or concerns that arise to determineappropriate plan of action for resolution.