Chris Schott Email & Phone Number

Manchester, Pennsylvania

Objective:Results-driven General Manager with extensive experience in overseeing Chevrolet dealerships and used vehicle locations. Adept at driving operational excellence, sales growth, and customer satisfaction. Seeking to leverage proven leadership and management skills to contribute to the success of a dynamic automotive organization.Experience:General Manager- Directed all facets of dealership operations, including sales, service, finance, and administration.- Formulated and executed strategic plans to enhance market share and profitability.- Recruited, trained, and mentored a high-performing team, fostering a culture of excellence and accountability.- Implemented effective sales and marketing strategies to expand customer base and drive revenue growth.- Established and maintained strong relationships with Chevrolet corporate partners to ensure brand compliance and support.- Exceeded sales targets consistently, achieving recognition for outstanding performance.- Oversaw vehicle procurement, inspections, and reconditioning processes to ensure quality standards and customer satisfaction.- Led a team of sales professionals, providing coaching and support to drive sales productivity and customer engagement.- Maintained compliance with regulatory requirements and company policies to ensure operational excellence.Skills:- Leadership and Team Management- Strategic Planning and Execution- Sales and Marketing- Customer Relationship Management- Inventory Management- Financial Analysis and Budgeting- Problem-Solving and Decision-Making- Excellent Communication Skills

York, Pennsylvania, United States

Objective:Results-oriented Branch Manager with extensive experience in the mortgage industry. Proven track record of leading teams to exceed sales targets, deliver exceptional customer service, and ensure compliance with regulations. Seeking a challenging opportunity to leverage leadership and strategic skills to drive business growth and success in a mortgage company.Experience:- Oversaw all aspects of branch operations, including sales, underwriting, processing, and customer service.- Developed and implemented strategic plans to achieve sales goals, increase market share, and enhance profitability.- Recruited, trained, and managed a high-performing team of mortgage loan officers, processors, and support staff.- Established and maintained relationships with real estate agents, builders, and other referral sources to drive business development.- Monitored loan pipeline and ensured timely and accurate processing, underwriting, and closing of mortgage transactions.- Ensured compliance with federal and state regulations, company policies, and industry best practices.- Achieved and exceeded branch sales targets consistently, resulting in increased revenue and market presence.Skills:- Leadership and Team Management- Sales and Business Development- Mortgage Origination and Underwriting- Customer Relationship Management- Regulatory Compliance- Strategic Planning and Execution- Financial Analysis and Risk Assessment- Excellent Communication Skills

Towson, Maryland

Objective:Results-oriented Branch Manager with extensive experience in the mortgage industry. Proven track record of leading teams to exceed sales targets, deliver exceptional customer service, and ensure compliance with regulations. Seeking a challenging opportunity to leverage leadership and strategic skills to drive business growth and success in a mortgage company.Experience:- Oversaw all aspects of branch operations, including sales, underwriting, processing, and customer service.- Developed and implemented strategic plans to achieve sales goals, increase market share, and enhance profitability.- Recruited, trained, and managed a high-performing team of mortgage loan officers, processors, and support staff.- Established and maintained relationships with real estate agents, builders, and other referral sources to drive business development.- Monitored loan pipeline and ensured timely and accurate processing, underwriting, and closing of mortgage transactions.- Ensured compliance with federal and state regulations, company policies, and industry best practices.- Achieved and exceeded branch sales targets consistently, resulting in increased revenue and market presence.Skills:- Leadership and Team Management- Sales and Business Development- Mortgage Origination and Underwriting- Customer Relationship Management- Regulatory Compliance- Strategic Planning and Execution- Financial Analysis and Risk Assessment- Excellent Communication Skills

Owings Mills, Maryland

Objective:Detail-oriented Settlement Agent with extensive experience in facilitating real estate transactions. Skilled in coordinating with lenders, buyers, sellers, and attorneys to ensure smooth and timely closings. Seeking a challenging opportunity to leverage expertise and contribute to the success of a reputable real estate agency or settlement company.Experience:- Managed all aspects of the settlement process for residential real estate transactions.- Reviewed contracts, title commitments, and loan documents to ensure accuracy and compliance.- Coordinated communication and documentation exchange between buyers, sellers, lenders, real estate agents, and attorneys.- Conducted closings, explained documents to parties involved, and ensured all necessary signatures and funds were obtained.- Prepared closing statements, HUD-1 Settlement Statements, and other required documents.- Collaborated with underwriters, title companies, and other stakeholders to resolve any issues that arose during the settlement process.- Maintained detailed records and files in accordance with company and regulatory requirements.- Assisted settlement agents in preparing files and documents for closings.- Conducted title searches, ordered title insurance, and resolved title issues.- Reviewed and cleared title commitments, payoffs, liens, and judgments.- Coordinated with lenders, real estate agents, and other parties to schedule and conduct closings.- Prepared closing packages and distributed proceeds according to instructions.- Provided support to settlement agents and ensured all closing documents were accurately executed and recorded.Skills- Real Estate Transactions- Title Examination and Clearing- Closing Coordination- Document Preparation- Communication and Interpersonal Skills- Attention to Detail- Problem-Solving- Time Management

Lutherville Timonium, Maryland

Objective:Dedicated and skilled Automotive Service Manager with a proven track record of success in managing service departments. Experienced in leading teams, optimizing workflow, and delivering exceptional customer service. Seeking a challenging opportunity to utilize leadership and technical skills to drive operational efficiency and customer satisfaction in an automotive service environment.Experience:- Oversaw all aspects of the service department, including scheduling, staffing, training, and performance management.- Managed service advisors, technicians, and support staff, ensuring productivity and adherence to quality standards.- Developed and implemented service processes and procedures to improve efficiency and customer satisfaction.- Monitored service metrics, such as labor hours, productivity, and profitability, and implemented strategies to achieve targets.- Collaborated with parts department to ensure availability of necessary parts and accessories for repairs.- Handled customer inquiries, complaints, and escalations, resolving issues promptly and professionally.- Conducted regular meetings with staff to review performance, provide feedback, and discuss goals and objectives.Skills:- Leadership and Team Management- Automotive Repair and Maintenance- Customer Service Excellence- Workflow Optimization- Technical Knowledge- Problem-Solving and Decision-Making- Communication and Interpersonal Skills- Time Management and Prioritization