Chris Schurmann Email & Phone Number

Senatobia, Ms, Us

Entrepreneurial endeavor focused on National Sales & Delivery of Remote PC-Support Services. Continually Consult on current client requirements and advise on new technology and hardware to simplify and streamline current POS systems and Network environments. Perform Trouble Shooting on POS SQL database and system applications, Network, Firewall & Routers, Microsoft Windows Server & workstations. Remote monitor locations security, networks, to protect against DoS, virus & malware attacks. Perform routine maintenance, update and patches on Microsoft servers & 3rd party software applications. ◼Remotely Maintain 212 client networks, running Microsoft windows Servers, workstations and thin clients. Setup and maintain offsite ftp storage servers for data backups and recovery ◼Consistently achieve between 7-12% YOY revenue growthDESOTO PHOTOGRAPHYProvider of National Sales and Delivery of Google Business Street View and Photography Services for 11, 3rd party vendors within 500-mile radius of Memphis, TN. Perform Web site development, design and deployment, along with monthly maintenance. ◼Perform client service in 9 states for 11 National 3rd party clients◼Achieved between 4-21% revenue growth YOY

◼Accountable for supervising and delegating oversight of all corporate client, projects, 3rd party vendors and labor outsourcing based on client’s project needs, with as many as 230+ resources being utilized across 30 states◼Managed the flow of information to the client to eliminate duplication of resources, and incorrect data, while ensuring all budget and project timeline requirements were being met and reported to stakeholders◼Manage any unusual or high-profile issue resolutions, ensuring customer satisfaction, client management, documentation of issues, and communication of issues for teams of up to 7 members and stakeholders◼Communicate with assigned project stakeholders, to ensure efficient use of time, resources and that workflow continued to progress according to plan throughout the project life cycle, while maintain reporting consistency ◼Create, review and provide feedback on all aspects of sales and project life cycles, build and deliver project cost models, and SOW documentation along with roll-out documentation and process creation for all IT deployments◼Collaborate with an clients and sales team members weekly forum all (RFP) request for proposal documents, outlining approximated pricing of resource needs prior to starting work on (SOW) if the formal (RFP) was agreed on and intent was to move forward

◼Responsible for day to day business, and sales development, including new product directions, requirements, and pricing with YOY sales upward of $25MM.◼Improved profit margins to 67% through stream lining resources and teams across multiple projects and new emerging business integration projects ◼Pioneered the e-Connect Broadband Deployment Division achieved 200% of revenue plan for the e-Connect Practice in the first year of business Deployment◼Started & pioneered Xerox Connect HSIA / DSL Broadband Deployment Practice, successfully deploying and installing 600 locations nationwide with 146 field engineers adding $2MM to branch revenue over a nine-month period◼Extended sales by over 200% of plan resulting in the branch becoming one of the top performers in the region◼Provided effective leadership for the Memphis Network Solutions Practice with 246 Employees, including: engineers, programmers, computer analysts, and field support personnel◼Served as Executive Project Manager and Level three-network engineer for one of the largest hotel roll outs in the Nation “Promus / Hilton 800 Plus hotel Deployment” (Vendors included Microsoft, HP, IBM, Cisco, AT&T a host of other 3rd party resources and consultants, 9 logistic companies, 1 airline, a hardware configuration center, 24x7 support desk, and countless other local and union resources)

◼Managed and oversaw three states (TN, AR and MS) with a total of 18 retail locations with 79 employees. ◼Hands on operational experience in executive level management including full P & L, financial, training of management, sales personnel, operations, etc.◼Managed and operated SCS consulting service. Configured/repaired PCs, laptops, and hardware. Configured and installed Local Area / Wide Area Networks (LAN/WAN). Provided technical support and training for specialized and commercial software. Worked with a variety of hardware and operating systems and protocols. ◼Provided research and development criterion for hardware and software implementation across multi-platforms with emphasis on end-user. 90% of Customer base was government agencies and Arkansas board of education contract service contracts.◼Worked directly with the Arkansas Board of Education IT department to implement (APSCN) Arkansas Public School Computer Network within local schools for three counties.