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I am experienced and goal-oriented individual with extensive knowledge in Supply & Procurement, Account Management and Client / Customer Relationship. I am a Talented Leader with the ability to find solutions to problems while supporting goals of the Organization. Core competencies include: • Supply Management Business & Industry Knowledge & Skills.• Vendor Management and Negotiation• Process Improvement to Drive Change• Cross Divisional Strategic Relations • Achieving Solutions for Clients & Customers• Team Building and Problem Resolution• Fee & P&L Account Management • Coordinate & Direct Operational Activities• Pursuit of Excellence for Self & Organization
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Senior Manager, Business AnalyticsSodexo Sep 2022 - Present92866 Issy Les Moulineaux Cedex 9, Fr• Retrieve, analyze and summarize business, operations, customer, transactional, and/or economic data from large unstructured data sets to develops• business intelligence, optimize effectiveness and/or predict business outcomes.• Support Service Operations and Segments’ analytical, reporting and administrative needs including, operations analytics, business review preparation, benchmarking, and standard operations reporting• Partner with the Reporting Standardization teams to identify and prioritize key data points and converting appropriate analysis into standardized enterprise views (i.e. dashboards, reports, etc.) • Solve complex problems, providing new perspective on existing solutions to enhance.• Lead projects or project steps within a broader project or have accountability for ongoing activities or objectives and act as a resource for colleagues with less experience. -
Supply Manager Prepared FoodsSodexo Jan 2020 - Sep 202292866 Issy Les Moulineaux Cedex 9, Fr Budgeting and forecasting of category supply chain revenue, analysis of spend to identify opportunities within non-contracted areas and ensuring a strategic sourcing process is followed. Participate in Request for Information (RFI) and Request for Pricing (RFP) events, including preparation of bids,evaluation of bid proposals, and pricing negotiations. Manage Supplier Agreements that deliver value to market segments, including best price, service, quality and conditions, while also aligning to the organizational goals. Manage supplier relationships through quarterly Business Reviews to ensure compliance with supply agreement terms and conditions and to strategize on new opportunities that deliver value to the organization. Promote procurement programs that support Sodexo's corporate initiatives including Supplier Diversity and "Better Tomorrow" sustainability goals. Supports operational market segments with cost reduction strategies; implementation of supply chain programs and resolution of program challenges -
Contract Administrator Supply ManagementSodexo May 2018 - Jan 202092866 Issy Les Moulineaux Cedex 9, Fr Manage compliance state (COI, Agreements, Safety, Onboarding Process) of FM subcontractors. Edit/Update Subcontract Service Agreement and Work Release Templates with vendor and unit information specific to the scope of work to be performed by the vendor Review Certificates of Insurance provided by vendors to ensure they are compliant to Sodexo's Risk Management Framework and Client Requirements Support both internal and external customers by providing solutions that not only address their immediate needs but builds Strategic relationships for future projects. Working with Operational and Service Operations teams to ensure scope of work to be performed by vendor and risk/legal management requirements are aligned with Sodexo's and Client's policies. Driving continuous improvement through understanding of products, market innovation and key stakeholder requirements. -
BuyerSodexo Nov 2012 - Apr 201892866 Issy Les Moulineaux Cedex 9, FrResponsibilities:Support both internal and external customers by providing solutions that not only address their immediate equipment needs but build a relationship to serve as a future contactWorks as a liaison between manufacturers, designers, representative groups and customers to ensure correct equipment solutions, accurate pricing and timely follow through on requests.Establishes purchasing requirements, develop and places orders, ensures merchandise is received accurately and finalizes sale by working with Account Receivables and Payables for correct customer invoicing. Support Ace Initiative by developing new sales opportunities, managing current vendor relationships and seeking out new vendors that fulfill customer’s needs. Key Achievements:Exceeded first year sales goal by 200% by striving to exceed customer expectations, delivering value and developing future internal and external sales opportunities. Assumed responsibility of being the equipment oversight manager for a Branded Concept working as support between Sodexo brand management, several manufacturers, accounting and customers from all of divisions with Sodexo and Enterga.Assisted Offer Development with designing several options for a new concept roll out, worked with manufactures in building product specifications, established equipment test sites and addressed customers’ feedback to design ideas into future equipment offers. -
Operations Manager IiSodexo Jan 2011 - Nov 201292866 Issy Les Moulineaux Cedex 9, Fr5 Million in Financial Managed Volume at a Public State UniversityManagement of 8 Managers/Supervisors and 30 union employeesContract obligations include 1500 Resident Dining Boarders, 5 Branded & Non-Branded Retail Outlets, C-Store and $1Million in On and Off Campus Catering sales. Key Achievements:District Support Contact for Operations, Procurement and Sodexo Food Management System.Achieved increased customer satisfaction by implementing Sodexo M3 guidelines in resident dining and control of brand standards in retail operations9% year to year budgeted growth by increasing sales along with utilizing Sodexo Systems to Manage Labor, Menus and Procurement. Worked collectively with University Liaisons', Contracted Consulting Firm and Managers to turn around culinary staff, introduce new retail concepts and extent contract for 3 years. -
General Manager IiSodexo Jul 2008 - Jul 201192866 Issy Les Moulineaux Cedex 9, FrKey Achievements:Account Responsibility a Sodexo Healthcare Fee Account with Budgeted Sales of $800,000.Directed Account through two Hospital Corporate buy-outs and three new account liaisons. Increased Annual Sales by 19% during first budget year as General Manager by selling Enterga comprehensive solutions and assuming purchasing for Central Supply and EVS.Successfully opened Two Residential Facilities and a New Out-Patient Building.Achieved Customer Satisfaction Scores of 96% out of 100% SatisfiedSVP Special Recognition Award for outstanding team accomplishments in CARES. -
Executive Chef IiSodexo Jul 2001 - Jul 200892866 Issy Les Moulineaux Cedex 9, FrKey Achievements:Management of Daily Operations at a $2M Dollar Public Liberal Arts University.Supervised Union Staff of 25 Full-Time Employees and 60 Student Employees.Developed Skills of Five New Account Manager’s and Two Sodexo Management InternsMember of University Student Dining Board and Local Foods Initiative Board.Partnered with University’s “Green Initiatives Program” by building a network of Local Producers and getting them properly certified to be able to sell to Sodexo.Recognized for support with Organics, Vegetarian/Vegan Meals and Composting Project.Project Oversight Manager for initial Design and Development Phase for the Remodeling of the Resident Dining Hall valued at over $1.5 MAchieved “Double Gold” on NSF Audits for two consecutive years. -
Executive Chef ISodexo Jul 1999 - Jul 200192866 Issy Les Moulineaux Cedex 9, FrKey Achievements:Account Chef/Manager assisting with on-boarding of a new General Manager, worked to develop staff and increase student meal plan participation.Menu Development Chef working with General Managers, Chef's and Sodexo Procurement to customize a menu for a 10 accounts in District.Support Chef for High Client Profile Catering Events within Regional Accounts.Account Priorities included Purchasing, Sales Development and Contribution Analysis. -
General ManagerSodexo Jul 1998 - Jul 199992866 Issy Les Moulineaux Cedex 9, FrKey Achievements:Utilized Operations Accounting Skills to clean-up bad debts while rebuilding trust of client and customers. First GM in Five Years to exceed budgeted contribution of over $50,000.Successfully obtained commitment from clients to a 5 year contract extension and $500,000 investment into Dining Program.Achieved Regional Recognition for support and hiring of several individuals with disabilities. -
Foodservice ManagerSodexo Jul 1996 - Jul 199892866 Issy Les Moulineaux Cedex 9, FrKey Achievements:Managed Daily Operations for a Private Liberal Arts College responsibility included Labor Management, Purchasing and Cost Control.Implemented changes to bring Foodservice Operations up to date by utilizing Menu Finesse, Staff Training and Re-Design of Serving Area. -
Executive ChefSodexo Aug 1991 - Jul 199692866 Issy Les Moulineaux Cedex 9, FrKey Achievements:Managed all Production for all Catering Events and developed a “Catering Standards Book” for the District.Supervised Kitchen Staff in the Daily Production of over 2000 Resident Dining Meals.
Chris Serio Skills
Chris Serio Education Details
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University Of North Dakota -
The Culinary Institute Of AmericaBaking Science And Technology
Frequently Asked Questions about Chris Serio
What company does Chris Serio work for?
Chris Serio works for Sodexo
What is Chris Serio's role at the current company?
Chris Serio's current role is Senior Manager, Business Analytics.
What is Chris Serio's email address?
Chris Serio's email address is bj****@****ail.com
What is Chris Serio's direct phone number?
Chris Serio's direct phone number is +170154*****
What schools did Chris Serio attend?
Chris Serio attended University Of North Dakota, The Culinary Institute Of America.
What skills is Chris Serio known for?
Chris Serio has skills like Management, Training, Food Service, Budgets, Catering, Menu Development, Customer Satisfaction, Purchasing, Culinary Skills, Sales, Procurement, Retail.
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