Chris Sever Email & Phone Number

Cleveland, Ohio, United States

Rocky River, Ohio, United States

Administration of export paperwork including bills of lading, VGM certification, andhazardous declarationsResolution of ocean carrier issues and billing discrepancyMonitoring of Corporate KPI’sConsulting for customer issues on international trade compliance and Incoterms Direction of 8 staff members

Glenwillow, Oh

Management of 250-300 yearly US import and foreign to foreign TEU’sCoordination with partner freight forwarders and logistics partners both US basedand abroadWork with US customs officials on company ACH credit/PMS programCommittee Member for yearly company harmonized code audit and selection for US,EU, Canada, Australia, and Hong Kong tariffsProduce USMCA/NAFTA blanket certificate and shipment documentation(commercial invoices and certificates of origin)Ensure compliance to free trade agreements: USMCA, NAFTA, and AUSFTALogistic project management abroad: Netherlands warehouse move, onboardingMelbourne Distribution CenterOversight of contract logistics facilities in Australia, Malaysia, the Netherlands, andHong KongDelegation to direct reports

Cleveland/Akron, Ohio Area

OL USA is a leading global transportation company that provides logistics solutions to importers, exporters and freight forwarders to move goods around the world. With a network of agents in over 140 countries, OL USA has the global advantage, expertise and technology to get your goods where you want them, when you want them. Most of our agents operate cooperatively under the Oceanwide Logistics (OL) brand name and make a concerted effort to utilize each other’s services. As a company, we strive to simplify international trade through customized solutions and outstanding customer service, maximizing every transportation dollar your company spends. We’ve built our industry reputation on reliability and accountability. Our executive team is made up of skilled transportation specialists with a successful background in leadership and a fair-minded approach to serving our customer needs. For more information please contact us at info@ol-usa.com

Cleveland/Akron, Ohio Area

Facilitating customers' export shipments to more than 140 countries worldwide Proactive resolution of customer service issues Communicating with overseas offices and international agents Operating effective systematic procedures to insure quality of customer orders and customer satisfaction Fostering of relationships with customer and corporate partners

Cleveland/Akron, Ohio Area

Processing of export documentation including bills of lading, commercial invoices, shipper's instructions, etc...Maintaining record of export shipments

Seville, Ohio

Booking of existing and new customer expedited, airfreight, and LTL shipments according to customer specification and corporate strategy Exceed monthly revenue goal of $300,000 Processing of customer orders and documentation of all customer interaction according to ISO 9001:2008 certification Receiving of 50 to 90 daily inbound customer calls in a high-volume fast-paced environment Problem solving of customer issues through custom freight solutions Tracking and updating of shipments in Intrans and One-touch systems

Dublin, Ohio

Worked during summers of 2007 to 2009Assisted in coordination and management of city events and festivals including the Dublin Irish FestivalManaged administrative duties for a city office staff of 18Processed payment and communication for vendors and patronsIssued event permits to civic organizations Worked behind the scenes for visiting entertainersTrained seasonal hiresEngaged residents’ concerns and directed through proper channels of communication Supervised administrative budgetPromoted and informed callers of city events and servicesPerformed clerical duties according to policyProduced queries through GIS