• Overseeing the production process, drawing up a production schedule.• Ensuring that production is cost effective.• Making sure that products are produced on time and are of good quality.• Monitoring product standards and implementing quality-control programs.• Working with Operations Manager to implement the company's policies and goals.• Ensuring that health and safety guidelines are followed.• Supervising and motivating a team of workers.• Assure that work practices are in the guidelines of OSHA standards. • Maintain a constant visual on parts and supplies stored on the shop floor. • Working out the human and material resources needed for day to day functions• Complete Inventory cycle counts monthly to ensure all system counts matched with production. • Track Inventory and inventory levels consistently

• Answer and assist all calls received from customers, and a prompt response to voicemail messages.• Properly and professionally respond to e-mails in a timely manner, which includes technical questions, customer complaints, order status, and availability of product.• Interact with shipping daily to make sure full orders are shipped on time.• Prepare labels, packing lists, shipping tags, Invoices, Commercial Invoices, Certificate of Origins, NAFTA Certificates, Bill of Ladings and e-mails for all shipments.• Track and troubleshoot shipment deliveries and problems.• Responsible for writing customer RA’s (Return Authorization’s), providing RA numbers and coordinating return shipments for warranty.• Responsible for product samples and brochure distribution.

Highly trained military police officer with experience in all range of military police work. A noncommissioned officer for the United States Marine Corps. Possesses a Department of Defense and Department of State Secret-level clearance, as well as a certificate of apprenticeship for Police Officer from the North Carolina Department of Labor and the United States Department of Labor.