Responsible for overseeing and managing partner school relationships. Manage the professional staff dedicated to supporting administrative staff using the Banner Enterprise system and associated technologies that are employed by our Partner institutions. Tasked with building a Project Management Office to coordinate projects across IT departments and provide better insight into project work. Recent projects include university migration to Office365, implementation of new IT Service Management system utilizing the Salesforce cloud, migration of 4 universities to Blackboard Cloud SaaS from on-prem environment, implementation of Five 9 Cloud based call center system, migration of Board of Trustees to Diligent BoardEffect from homegrown SharePoint site.Manage and Administer ITSM system (BMC RemedyForce) and coordinate initiatives to build service management culture within IT department. Acted as Interim Director of IT Services at Cabrini University (May 2015-November 2015), one of our partner institutions, as they began to transition to self-management. Also served as Project manager as they transitioned to Collegis as their new IT services provider coordinating transition services for Drexel.

Manage the professional staff dedicated to supporting faculty and staff using or desiring to use the Learning Management System (Blackboard) and all associated technologies as well as Drexel Internet (Sitecore) and Intranet (Sharepoint) Content Management Systems. Plan training and support services, produce learning objects and materials used to deliver those services and promote and coordinate services with faculty and staff, departments and colleges throughout the University. Responsible for promoting the growth, development, and maintenance of Web sites, online curricular and training materials, and related collaborative applications to improve and enrich the academic/learning experience for students, faculty, and staff.

Direct IT department and manage technology infrastructure, systems security, IT budget, and department planning. Collaborate with facility and senior management to develop and implement effective technology plans. Analyze IT support to identify new needs and propose appropriate services and activities. Monitor IT infrastructure and supervise computer support, technology, and student staff.

Worked in IT department in Newtown Square, PA. Involved rewriting systems for y2k compliance and systems management during the Arco-lyondell transition.