Chris S. Email & Phone Number

INVO Underwriters is a leading Managing General Agent (MGA) dedicated to providing exceptional insurance solutions for personal and commercial lines. As a National Sales Representative and Underwriter, we are committed to building strong relationships with our agent partners and Insureds delivering innovative and tech-forward services. AIC is a monoline Workers’ Compensation carrier domiciled in Albuquerque, New Mexico, that prides itself on its dedication and commitment to Workers’ Compensation. Specialties.Work Comp, Professional Liability, Cannabis, Temp Staffing Insurance, BOP, Homeowners, Auto Insurance, Commercial Auto, Contractors Insurance, Temp Staffing Work Comp, New Venture Insurance, Cyber Liability, and Crime Coverage

Vancouver, Wa, Us

Support business owners and organizations with HR, Payroll, Risk Management, Workers Comp, Staffing and Business Consulting Services. Representing the BBSI brand and growing top-line revenue by identifying, engaging, and closing new client prospects. Aligning business owners and organizations with professionals that are invested in the overall health of their business.

Hampton, New Hampshire, Us

Led and managed all club operations for eight locations across North Georgia and East Tennessee. Maintained and managed club initiatives, SOPs, budgets, P&Ls, club reporting and analysis, overall training and development of leadership team and staff, and quality of member experience. Inspired Club employees by providing heads-on, active, ongoing coaching/training to achieve accountability, expectations, standards resulting in solidifying and growing club market-share. Hired, directed and promoted future leaders. Utilized internal system to analyze adequate staffing levels. Drove development of new territories/site construction, equipment orders, pre-sale, and club openings.Performed business advocacy through involvement with multiple local Chamber of Commerce organizations, municipalities and professional networking associations. Identified financial strengths and weaknesses by regularly reviewing KPIs and tracking sheets. Utilized 21 years of industry contacts and experience for positioning club’s overall growth and future developments. Enhanced operations with new and improved procedures, targeting underperforming areas and systematic weaknesses.

Hampton, New Hampshire, Us

Led and managed all club operations for 19 locations across New Mexico and Northwest Arizona. Maintained and managed club initiatives, SOPs, budgets, P&Ls, club reporting and analysis, overall training and development of leadership team and staff, and quality of member experience.Inspired Club employees by providing heads-on, active, ongoing coaching/training to achieve accountability, expectations, standards resulting in solidifying and growing club market-share. Hired, directed and promoted future leaders. Utilized internal system to analyze adequate staffing levels. Drove development of new territories/site construction, equipment orders, pre-sale, and club openings.Performed business advocacy through involvement with multiple local Chamber of Commerce organizations, municipalities and professional networking associations. Identified financial strengths and weaknesses by regularly reviewing KPIs and tracking sheets. Utilized 21 years of industry contacts and experience for positioning club’s overall growth and future developments.Enhanced operations with new and improved procedures, targeting underperforming areas and systematic weaknesses.

Hampton, New Hampshire, Us

Managed club operations for 19 locations across New Mexico and NW Arizona. Enhanced employee motivation and retention by engaging with employees and overseeing processes affecting morale. Kept up with activities at regional business location through regular visits and check-ins.Assessed profitability performance against budget and motivated managers to improve results.Implemented preventative maintenance programs and coordinating needed repairs.Oversaw recruitment and employment processes and immediately corrected deficiencies.Monitored individual locations for profitability, staffing, and operational strategies. Revamped operation manuals, training programs, and job descriptions to improve division operations.Evaluated operational reports and financial data to monitor district operations. Analyzed key metrics and developed actionable solutions to close gaps and reduce operational deficiencies and financial risks. Cultivated trust, empowerment, and personal accountability virtues to build successful business cultures.Spearheaded customer relations strategies and prioritized client experiences to build brand loyalty.

Albuquerque, Nm, Us

Oversaw and managed day-to-day club operations as highly, focused analytical leader and department mediator. Hired, trained, coached, motivated, directed, and promoted future leaders. Catered to well-established community by sustaining renewals and memberships as well as fostering and promoting personal training, profit centers, and P&L success.Trained high-performing team, managed budgets, and set goals to drive business operations.

Led and managed day-to-day operations, effectively collaborating with high-end clients while delivering exceptional customer service to elite, highly exclusive community. Managed all core functions related to eight profit centers, personal training, group exercise, massage therapy, aquatics, court sports, childcare, full-service restaurant, and sales.Evaluated budgets, operational reports, and financial data to monitor club operations. Fostered development and support of company initiatives and SOPs.Utilized industry contacts and experience in positioning club overall.

Greenwood Village, Co, Us

Served as General Manager for Del Norte Sports & Wellness for 5 years, Riverpoint Sports & Wellness for 4 years, and Calhoun Beach Club for 4 months while it transitioned to Club One.Oversaw all day-to-day operations including, eight profit centers, sales, P&Ls, and community marketing. Underwent extensive training in operational and facility management. Deployed solid promotional sales and budget control strategies to achieve revenue and profit targets. Delegated tasks and organized staff schedules to close gaps and maximize financial results. Tracked trends and aligned strategies to improve metrics and business operations. Resolved employee and member issues using strong mediation and problem-solving techniques. Enhanced operations with new procedures, effectively targeting underperforming areas and systematic weaknesses. Served as American Heart Association, CPR instructor to certify staff. National and State Certified Pool Operator.

Dallas, Tx, Us

Facilitated overall operation of 550-person call center. Built and managed annual budget, oversaw P&Ls, and promoted call center efficiency. Led efforts in hiring, training, and developing 550 employees, with administrative and leadership team of 65 employees. Managed all contract negotiations and daily interaction and grievance processes. Tasked with driving overall energy, efficiency, and spirit of brand. Served as one of 19 company employees selected out of 250 to apply as part of manager-in-training program at corporate office. Cross-trained in all airline departments, including customer service, operations, and revenue management.

Education record

College Prep, College Prep