Chris Smith

Chris Smith Email and Phone Number

Technical Product Owner at Aircury @ Aircury
london, greater london, united kingdom
Chris Smith's Location
Colchester, England, United Kingdom, United Kingdom
Chris Smith's Contact Details

Chris Smith personal email

About Chris Smith

Product owner and relationship manager for Aircury in the education and non-profit sector. Experienced product owner and data and systems support specialist in the education sector with strong knowledge of all major MIS. Manager of application support (first, second and third line) team which also project manages MIS migrations and design/testing of bespoke solutions developed in-house for the company.

Chris Smith's Current Company Details
Aircury

Aircury

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Technical Product Owner at Aircury
london, greater london, united kingdom
Website:
aircury.com
Employees:
13
Chris Smith Work Experience Details
  • Aircury
    Technical Product Owner
    Aircury Jun 2019 - Present
    London, England, United Kingdom
    Product owner for products developed by Aircury. Product ownership and customer relationship management provided for a number of Aircury's clients in the education and not for profit sector.
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  • Ark
    System Support Leader
    Ark Aug 2018 - Aug 2019
    London, United Kingdom
    Owner of in-house data and systems support process which provides first, second and third line support for data systems used within the Ark network through dedicated service desk. Role includes managing a team of field data managers to ensure the network is supported to a high standard. In addition to the above, the role includes liaising with software vendors (such as MIS providers), providing design input for bespoke data solutions designed by the company, maintaining the SLA for data support and designing business processes for testing new functionality and escalating issues to technical support providers.
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  • Ark
    Senior Support Manager
    Ark Sep 2014 - Aug 2018
    Managing the data support team to ensure that all schools in the Ark network are supported to a high standard. Ensuring the data support team have all the tools required to support the network (training, remote support tools etc). Additional responsibilities include piloting the field data manager model with schools in the network and being the point of contact for support escalations etc.
  • Ark
    Information Systems Support
    Ark Sep 2011 - Aug 2014
    First, second and third line support to Ark's management information system of choice and to the in-house developed analysis and reporting tool. Providing solutions to data queries and application support to all schools in the Ark network.
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  • Ark Schools
    Database Support Assistant
    Ark Schools Feb 2009 - Sep 2011
    Providing first, second and third line support to the Management Information System used within the ARK Schools Network. Daily tasks ranged from providing application support and report creation to ensuring data integrity using Microsoft SQL Server to resolve the issues.
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Chris Smith Skills

Microsoft Sql Server Windows Server Project Management Change Management Active Directory Microsoft Office Program Management It Service Management System Administration Service Desk Management Migration Projects Educational Technology It Management Data Analysis Strategic Planning Database Administration Data Management Technical Support It Operations Database Design Data Migration Project Delivery Testing Software Testing Itil Service Delivery Requirements Gathering Business Requirements User Acceptance Testing System Testing Mysql Php Github Sql Tableau Public Speaking Team Management Process Design Information Systems Behat Application Support Management Trello Sims Cmis Bromcom Scholarpack Data Visualization Databases Blackberry Enterprise Server Computer Hardware

Chris Smith Education Details

Frequently Asked Questions about Chris Smith

What company does Chris Smith work for?

Chris Smith works for Aircury

What is Chris Smith's role at the current company?

Chris Smith's current role is Technical Product Owner at Aircury.

What is Chris Smith's email address?

Chris Smith's email address is ka****@****ail.com

What schools did Chris Smith attend?

Chris Smith attended University Of East Anglia, Sheredes Secondary School.

What skills is Chris Smith known for?

Chris Smith has skills like Microsoft Sql Server, Windows Server, Project Management, Change Management, Active Directory, Microsoft Office, Program Management, It Service Management, System Administration, Service Desk Management, Migration Projects, Educational Technology.

Who are Chris Smith's colleagues?

Chris Smith's colleagues are Jesus Diaz, Alejandro Rey Leyva, Iván Tocón Castro, Teresa Gutiérrez Blanco, José Alberto Gómez García, Eugenio Gómez Martínez, José Carlos Ruiz Serrano.

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