QA Ltd – Account Executive (September 2018 – Present)Main Achievement – Secured a recurring annual investment of £27,000 from a new customer after designing a bespoke one year graduate training programme. • Establish, maintain and develop new & existing clients through inbound and outbound sales activity. • Liaise with clients to find an efficient, cost effective & where necessary bespoke solution to their IT / Cyber and project Management training requirements. • Facilitate meetings, conferences & most suitable resources to ensure the correct planning of the training solution for both corporate and public sector business. • Work closely with the client and other internal departments to create a solution and schedule that benefits both them. • Uphold and deliver the customers expectation whilst maximising their ROI and simultaneously generating account growth.• Meet monthly targets based on prior year customer spend. Skills – Account Management, Sales, CRM, Microsoft Office, Project Management

Scotch & Soda – Retail Concession Supervisor (September 2015-September 2018) • Update, maintain and execute daily reports to inform management & head office regarding inventory, commercial revenue and upcoming targets. • Preparing staff rotas and inform HR on payroll. • Induct new staff through training on all systems and processes. • Processing delivery with precision to ensure stock sheets are exact to generate accurate holding revenue. • Create new and inspiring displays according to seasonal and current trends whilst staying within the Scotch and Soda brand and identity. • Delivering excellent customer service from initial interaction. Skills – Management, Customer Service, Visual Merchandising, Excel

Radio Host (3 Years)Upon moving to Leeds for University I secured a 2 hour monthly show on KMAH Radio with Sally Rogers from A Man Called Adam.• Form, uphold and progress new & existing relationships with artists, DJ’s and local brands in the Leeds Music Scene. • Curate new and exciting shows with original content. • Create marketing strategies in order to gain listeners on the show. Skills gained: - Content Creation - Time Management - Branding

- Customer service - Stock Handling- Visual Merchandising