Chris Smith Email & Phone Number

London, England, United Kingdom

High End IT Consulting ServicesHelium IT knows how to deliver insights, with 20 years experience of Data Warehousing and BI Implementations - Data and analytics opens the door to new possibilities for how businesses can grow and differentiate themselves and stand out against the competition at an accelerated pace. As the majority of companies look for ways to improve utilisation and efficiency, unlock new revenue streams and have the ability (and agility) to create new operating models, all paths to value share a common thread… Data!With Data-driven solutions, data at its core becomes the ultimate competitive asset and differentiator. Helium IT can help you scale through cloud based solutions, helping you reposition your service offerings, extend capabilities and improve data to create new sources of value and sustainable growth.Business Process OutsourcingData Management & Governance: Enable a consistent, repeatable, trusted approach to ensure that critical data is managed, maintained and governed through a single point of contact so it can be responsibly leveraged to develop differentiating capabilitiesData Platform & Architecture: Build a secure data foundation and cloud architecture that can harness data for a deeper view into the organization to meet current demand with flexibility to scale as and when needed - forward thinking!Data Value Realisation: Measure: Execution, Experience and Impact on business outcomes constantly and consistently - improved reportingCritical Data Elements: Identify data that is not only critical for business change, but also unlocks the greatest value for the businessIterative ChangesChanges to existing solutionsDevelopment ProjectsSQL UpgradesAutomation of deployment solutions for existing servicesMigration of on-prem solutions to cloud hosted platforms

London, England, United Kingdom

Reponsible for the delivery of a MS CRM implementation.Deployed when the programme was already over time and budget with severe performance issues, a large number of functional issues/defects, as well as a lack of buy in from various areas of the Business.Responsible for all areas of delivery; the programme as well as management of the onshore/offshore supplier team. Role included some architecture and design, due to a lack of suitable resources witihin the team.• Replanned and rescoped remaining activities to fit remaining programme budget.• Reduced average end to end transaction time from 10 mins to 3mins 30 secs within one month by taking a structured analytical approach to performance issues.• Provided leadership, direction and focus to the team, allowing them to deliver the remaining functional changes ahead of schedule.• Delivered all functional changes, within rebaselined timescales and under budget• Definined the ‘to be’ business change process with the Senior Business Stakeholders

London, England, United Kingdom

London, England, United Kingdom