Chris Solt Email & Phone Number

Plant City, Fl, Us

Lakeland, Florida, United States

Managed ER, Outpatient, and Surgical registration staff as well as the hospital based financial counselors. Increased ER Co-pay collections through goal setting and productivity, as well as providing transparency to staff regarding goals and co-worker productivity. Total staff was 106 working several different shifts. Cerner Millenia and Revenue Cycle experience. Worked with ER Leadership to establish better communication and leadership between departments.

Allentown, Pennsylvania Area

Lead a team of 35 employees and 1 supervisor that are comprised of hospital based Financial Counselors, FQHC Financial Counselors, Inpatient Insurance Verifiers, and Financial Navigators (Pre-Collections). Work with leadership to develop budgets and profit/loss statements.Interview, onboard, and complete reviews of new and current employees as needed. Provide disciplinary action when needed up to and including termination.75% Engagement in Network Employee survey for 2019. 98% Plan to stay in role for next year. 99% satisfaction with department management. Staff 0% Attrition for leaving SLUHN. Exceeding productivity goal of 100% against Net Revenue currently averaging 125%.Work directly with Senior Leadership in Revenue and Finance to reduce expense and enhance patient experience through technology and price transparency. Administer, audit, and review the Networks Charity Care program, ensuring we are compliant with the 501c3 regulations. Financial Navigators provide quotes to patients seeking hospital-based services at one of 10 acute care hospitals for both outpatient and inpatient surgeries/admissions. Collecting approximately $265k in pre-service cash a month. Administer and audit the Price Checker program on a monthly basis to ensure registration, payments, and contractual allowances are correct. This program was showcased nationally on NBC and CBS due to its pricing transparency.Assisted in successfully converting 15 hospital-based practices into 10 FQHC Medical and Dental Clinics. Create and implement sliding fee scale program for FQHC compliance. 11 Financial Counselors assigned to the FQHC clinics. Develop training for counselors on patient billing, FQHC insurance billing, and submitting Medicaid applications for uninsured.FQHC counselors provide customer service, performing collections calls, enrolling patients in the sliding fee scale, answering billing questions regarding insurance claims and balances due.

Framingham, Massachusetts

Ensure employees are following and engaging in the processes set forth by Conifer and Tenet to assure compliance.Oversee admitting department for two acute care hospitals and review admitting process procedures. Reduced wait time of ER to Bed from 2.6 hours on average to under 1.2 hours on average since June 5,2017, in turn this caused a reduction in overall wait times for patients to arrive on the floor from up to 6 hours to less than 3 hours.Work with Project Deliver team in reviewing current processes and procedures regarding insurance verification process, authorization, and financial clearance. Onboard staff to new practices to empower the team to reach goals in these areas. Round on team members daily and ensure they have the tools necessary to complete their jobs. Interview, onboard, and complete reviews of new and current employees as needed. Provide disciplinary action when needed up to and including termination. Provide on-call support to the Emergency and Admitting registration staff to provide assistance for any issues that arise between 1700 and 0800 hours, including call offs for the next day. Work closely with Tenet Management and employees to ensure patients are receiving the highest level of care through patient experience meetings, one to one meetings with staff, and daily huddles. Work with senior management to update/maintain current policies. Create new policies and procedures to meet the ever-changing healthcare standards and audit for compliance. Areas supervised:Admissions/Bed Control, Pre-admission Testing, Financial Counselors, Physical/Occupational/Speech Therapy Departments. 30 direct report employees at 4 locations.

Framingham, Massachusetts

Meditech/Medhost Software electronic EMR software for documenting patient health information.Train new employees on emergency registration process ensuring they are familiar with both Meditech and Medhost suite of EMR software. The use of basic keyboard commands and shortcuts, as well as familiarization with medical/insurance terminology. Provide coaching to new employees to help them build confidence with entering a patient’s room, interviewing patient and if necessary collecting a co-payment. Register patients upon arrival in the emergency department by interviewing the patient or patient representative to obtain current and valid information and when necessary contact a patient representative by phone to obtain needed information. Printing identification bands and labels to identify the patient and any lab specimens for patients. Admitting of Patients for inpatient, outpatient and surgical visits using Meditech EMR Software. Requires research of appropriate room/level of care for patient, verification of patient information, notification of Hospital Supervisors, Doctor, and Nursing Supervisor of the need for an accommodation for the patient. Admitting outpatient and surgical visits requires interviewing of the patient prior to procedure/visit and notifying other departments of patient’s arrival. Collect patient co-pays as applicable. Co-pays are collected based on insurance verification using Emdeon Software, and reviewing the patient’s insurance card if present. If a co-pay is due patients are asked to pay at time of service using a debit/credit card, cash, or check.

Bethlehem, Pennsylvania

Provide STI/HIV testing, counseling, and treatment, primarily focused on the LGBT Community. Coordinate testing at local bars, camp grounds, and colleges. Provide clinical support to the Nurse Practitioner when seeing Primary Care Patients, provide phlebotomy services for our lab patients and HIV/STI patients. Counsel patients on the benefits of PrEP, ensure our HIV/PrEP patients are compliant with taking their medications. Also developed a system for tracking STI testing, lab work, and vaccination needs for our PrEP and HIV patients. Ensure compliance with our 340b program. Provide clinical and secretarial support to other staff members as needed.Skills:12-Lead EKGVenipuncturePatient AssessmentEHR ExperienceElectronic Document Handling/filingHIV Counseling Pre/Post ExposurePrEP Initiation and risk evaluations

Quakertown Pa

Supervise EMT/Paramedics in an hospital based EMS system where we provided emergency and non-emergency transportation services to 2500 patients a month. Oversee the billing department staff which was 6 people as well as manage and supervise up to 75 staff members who worked on the ambulance/para-transit service. Assure compliance with Medicare regulations, enroll and maintain insurance contracts. Take incoming transport requests, coordinate ambulance schedules, resolve customer service issues both with patients and area medical facilities if needed.

Certificate Of License, Religion/Religious Studies

Classes toward obtaining licensed ministry in the United Church of Christ

High School, Computer And Information Sciences And Support Services

High School, Computer Science

Activities and Societies: Football, Track & Field