• Review real property legal documents including recorded deeds and plats to update tax listing data• Review Estate filings and death certificates to determine additional updates• Perform parcel splits, combinations, additions, deletions, and updates from new surveys using ArcMap and IAS World Tax Appraisal Software• Maintain ArcMap layers including parcels, annexed areas, rights-of-way, easements, PINs, annotations, and acreage information in ArcMap that are all used in assessing land value• Edit and post updates to the cadastral map layer on the Catawba County GIS public website• Assist the public with concerns regarding surveys, acreage, recorded plats, and deed information• Work closely with local attorney’s offices to identify errors and assist in research and resolution• Assist the real estate appraisers with answering questions relating to land configuration.• Assist with the creation of parcel maps for the general public and county departments• Train new staff on using tax and GIS software to perform job functions

• Provided customer service to new and existing clients making inquiries on properties• Researched properties using Carolina Multiple Listing Service, Realist Tax database, and Polaris• Created contracts and negotiated real estate transactions

• Maintained CATS transit related geographic data in GIS for utilization by other city departments• Created maps as part of the planning process that display routing, ridership, and on time performance data • Assisted with the planning, development, and implementation of new bus routes and facilities • Coordinated with facilities in the placement and relocation of bus stops and amenities• Collected and managed bus stops coordinates in the scheduling database and AVL (Automatic Vehicle Locator) system• Performed field surveys on existing bus stops and made suggestions to improve bus stop ADA accessibility and safety• Provided transit related data including GTFS (General Transit Feed Specification) to both internal and external organizations• Identified vehicle equipment issues based on AVL data and provided reports to Bus Operations Division for repair• Compiled and mapped ridership and on time performance data for internal, federal, and state reporting • Served on monthly bus stop and driver feedback committees as well as facilitated public outreach meetings

• Created maps utilizing ArcMap for Fire Administration, Stations, and Emergency Management • Researched call response times and studied service area disruptions affected by street closures • Maintained fire and emergency management related geographic data in GIS • Supported the street centerline data by performing daily edits in GIS and in the Computer Aided Dispatch (CAD) system

• Performed a street tree inventory which identified, collected GPS data, and mapped street trees within the city limits• Assisted Code Enforcement and Zoning to enter code violations and zoning updates • Worked with Parks and Recreation to collect GPS data and map existing park and greenway amenities and trails • Coordinated with planners and transportation to complete a street sign inventory in preparation for a way finding project• Assisted Salisbury-Rowan Utilities in identifying and researching addresses not recorded in their billing system