Chris Stacker Email & Phone Number

Chicago, Il, Us

Boston, Ma, Us

Boston, Ma, Us

Measuring Success:Responsible for ensuring the success of knowledge transfer for new hire, continuation, and cross-training initiativesResponsible for ensuring the success of training programs across the Support, Professional Services, Customer Success, and System Integrator departments. Maintain Training KPI’sCSAT - 95% All Product linesLSAT - 95%Overall Training Satisfaction - 92%Training Program ROIContent, Curricula, & Program Development:Own the building and maintenance of the training curricula and supporting assets such as case studies, quizzes, etc.Create, manage, and maintain LMS curricula and provide light support for other departments that use LMS. Manage logistical resources and subject matter experts to ensure the training plans are built to give the analysts a proper foundation from which to launch their Bullhorn career.Coaching and Developing:Coach to best practicesDevelop the training team, observing trainers to identify strengths and opportunities, utilizing behavior-based coachingConducting 1:1s with trainers to review performance and create action plans for improvementCoaching in the moment when necessary to improve the performance of the teamTraining Resource Management:Collaborating with Technical Support and Customer Success resources to create new training content and schedule training sessionsManaging logistical resources for training support including planning the execution of training requests, and prioritizing the business needs in collaboration with Support Operations and other stakeholders.Training Stakeholder for Company Initiatives and Product Rollouts:Act as SME for training planning as new initiatives and products are rolled out across the organization and to customers.Work cross-departmentally to implement training plans for company initiatives and product launches across Support, Professional Services, Customer Success, and System Integrator departments.

Boston, Ma, Us

Senior Trainer for the Bullhorn Product Suite. Speciailizing in Bullhorn for Salesforce, Bullhorn ATS, Bullhorn PeopleNet,

Chicago, Il, Us

• Effectively develop and deliver training content to sales organization, in both initial and continued learning environments.• Serve as Subject Matter Expert on all electronic sales tools (e.g. Salesforce.com, internal tools, etc.• Identify needs within sales organization and design training content to improve and influence results.• Works with development team to roll out new projects, group collaboration, and focus groups.• Liaison to other areas of the organization when new applications/products are being developed and rolled out• Effectively engages audience; dynamic and interactive presenter One on one coaching to inside sales and outside sales, acting as available resource as needed.

Chicago, Il, Us

Helps to build and maintain internal toolsHelps to audit internal processes and implement new ones to improve efficiency.Works with team of developers to improve internal tools and build new ones.

Chicago, Il, Us

I work with an ever growing portfolio of accounts. I am responsible for ensuring that each merchant is prepared for their feature, while also acting as the liaison between each merchant and the other departments at Groupon. As an Account Manager I am also responsible for aligning new products and initiatives to the merchants they suit best.

Chicago, Il, Us

As a Groupon Now sales representative I brought in new businesses to the Groupon NOW! platform.

Communication And Media Studies

Bachelor'S Degree, Communication And Media Studies