Chris Steuernagel is a Director of Route Services at TLC Total Laundry Care. They possess expertise in operations management, team building, contract negotiation, account management, customer retention and 21 more skills. Colleagues describe them as "Chris has been a leader for his assigned branches in Tampa and Miami and also has taken a broader leadership role in the region and the company. Chris is one of the unique leaders who moves easily between ops and sales settings to achieve business goals and strengthen the brand and support value proposition selling. Many of the unique growth opportunities in the Florida market have been awarded based on the personal relationship and trust customers have in Chris's ability to deliver what he commits. He has developed a best in class operating team which has one of the most diverse customer rosters and complex geographies. His branch leads the company in a variety of key operating and quality based metrics which are critical to customer satisfaction. One of his initiatives was developing a field employee leadership program which created self managed teams led by a highly skilled service technician. Chris has extensive personal knowledge and experience in the industry and was an internal promotion through a variety of expanding roles outside and within the region. As a leader in Florida, he has shared his technical knowledge and leadership abilities with his team which is a mix of veterans and outside hires. Chris's team has taken full ownership of the business and every employee is a contributor to success. The culture Chris has created is the benchmark for his peers."