Chris Storm Email and Phone Number

Managed all commercial issues at strategic account, General Motors Global HVAC group. Worked directly with Managers, Engineers and Technicians at Milford, Warren CWT, Oshawa and UOIT to support new and ongoing projects, resolve open issues and maintain customer relations. Directed onsite technical support to ensure customer expectations and project timing are met. Recommend new opportunities and strategies for new business. Establish annual forecasts and set budgetary revenue targets. Ensure sales objectives are met. • Meet Sales targets - maintain existing customer business and grow business with current and target customers.• Manage project details and function as liaison between customer and Ipetronik Germany. Coordinate technical support personnel to meet timing and ensure technical issues are resolved with 100% customer satisfaction.• Prospect for new business opportunities during daily activities at customer sites.• Coordinate delivery of new and serviced equipment and make sure accounts are current.• Set up presentations, technical shows and open houses to promote Ipetronik products in specific applications whenever opportunities exist at appropriate customer sites.• Keep abreast of competitor activities in marketplace. Feed back to Ipetronik Germany all relevant competitive information and any features we should include in new or existing products to keep them competitive.

Managed all commercial issues at assigned strategic automotive accounts. Maintain and further develop existing strategic accounts. Resolve open issues and maintain customer relations. Recommend new product/market opportunities. Define strategies for new business development. Develop new customer accounts. Establish annual forecasts and set budgetary revenue targets per customer. Ensure sales objectives are met. Developed new Tier 1 automotive customers. Secured new programs with over $20 million in annual revenues. Negotiated all commercial issues with customers. Bargained contract terms & conditions, tooling, packaging, freight and piece price. Justified price adjustments for ongoing product changes. Met or exceeded financial objectives for projects. Liaised with Buehler product development teams to represent customer interests. Ensure launch timing, production ramp-up and sales objectives are fulfilled. Met launch timing for all new programs.Established long term relations with buyers in strategic accounts. Met strategic targets.Performed a market study for 4WD/AWD segment. Defined strategies to gain business and increase market share. Reviewed market study with Buehler Senior Management. Gained approval for strategies. Implemented strategies and increased 4WD/AWD revenues.Worked with Buehler team and customers to move motor production lines as required. Executed moves within customer guidelines. Executed line moves with no late deliveries, part shortages or quality problems.

Performed competitive benchmarking activities of automotive HVAC systems. Identified design features to improve product performance and reduce cost. Designed and set up a dedicated competitive analysis room. Selected and obtained test vehicles and components. Prioritized yearly test schedule with input from platform teams.Coordinated all vehicle-level HVAC testing and module analysis. Analyzed features of Valeo and Competitive HVAC systems. Identified current product trends, features, materials, and technologies. Documented findings in test reports. Established best practices for new products. Presented competitive benchmark findings to the Product Engineering and Design groups. Recommended features for best practices or further development. Supported the Pre-Development group with competitive performance comparisons for new programs.

Coordinated Continuous Improvement Team (CIT) projects for the Valeo Engine Cooling and Climate Control groups. Responsible for cost, timing and quality of projects. Implemented projects saved $1.3 million per year in material costs.; Generate new project ideas. Conducted brainstorming sessions with cross-functional groups. Performed value analysis with Purchasing, Finance and Engineering groups. Initiated a financial justification report to document project costs, benefits and savings.Communicated status and direction of each active CIT project to other departments. Published weekly status reports for management review. Assembled all project cost saving schedules for semester budgets.Worked with CIT director to develop budgets and track cost savings for projects.Met with customers to discuss new project ideas and support. Gain agreement of test plans and performance requirements.

Coordinated vehicle Research and Development (R & D) projects. Balanced workloads of five engineering technicians and two designers. Performed employee performance appraisals. Scheduled vacation time and enforced company policies and procedures.Managed simultaneous development of three entirely new buses. Delivered the most complete product line in the mid-size bus industry.Developed product improvements and design changes to existing products.Responsible for new vehicle designs from inception to production. Assembled all material, labor and engineering cost information for new product proposals. Compiled project timelines and identified critical path items. Worked on multiple R & D projects. Provided technical support to Quality, Production, Sales, Purchasing, and Service. Responsible for design/testing/certification of vehicle systems.

Coordinated FTA bus testing of three Champion buses at Penn State Bus Testing Center. Supervised engineering technicians and designers.Managed a cost reduction program that reduced the cost of each vehicle by $700. Reduced cost by scrap reduction, elimination of parts/procedures, redesign of sub-assemblies, and substitution of alternate materials.Performed detailed vehicle weight analyses for all bus models. Certified vehicle weights within chassis design limits.

Certified compliance of vehicles to Canadian and U.S. FMVSS. Performed all in-house testing and wrote test reports. Managed all compliance testing performed by outside test facilities. Answered all vehicle compliance inquiries by NHTSA and Transport Canada. Developed bus configuration/equipment guidelines to ensure ADA conformance.

Resolved production and quality issues at 5 production facilities. Solved issues of component installation, body structure, plumbing, and electrical systems.