Verify tenant applications, interview potential tenants, show property, perform credit checks and analyze tenant financials for qualification including pay-stubs, tax returns, investment portfolios and self-employed financials.Obtain bids for maintenance and property repairs from contractors, schedule any necessary repairs within tenant approved time frames. Perform annual property checks with a focus on property condition.Member of the Clark County Renters AssociationMember of the Mortgage Bankers Association

Manage the Northwest branch covering Southwest Washington and Northwest Oregon. Duties include; Hire, train, coach and empower Mortgage Loan Officers for success. Confirm compliance to Federal and State laws including the Fair Housing Act (FHA), Equal Opportunity Act (ECOA), Home Mortgage Disclosure Act (HMDA), Truth in Lending Act (TILA) and the Real Estate Settlement Procedures Act (RESPA) in accordance with CFPD, HUD and Dodd-Frank guidelines. Work with outside sources such as Title and Escrow companies, appraisal companies and real estate agents. Establish affinity agreements with large corporations to offer reduced costs to their employees through their Benefits Program. Deliver group presentations to real estate market centers. Review and report loan applications regarding possible mortgage fraud, fair lending violations, redlining and elder abuse.• Successfully established multiple corporate sales relationships offering mortgage discounts to over 2.4 million employees nationwide.

Originate residential home loans by working closely with real estate agents, existing and new borrowers and multiple internal and external departments to ensure a smooth and service-oriented transaction, including Title / Escrow, principal brokers and Appraisers.Duties include; Review GIS details, appraisals, underwrite loan files prior to processing including credit risk analysis and complex financials (P&L’s, Multiple Schedules, 1065, K1’s, Paystubs, W2’s, bank and investment statements), branch audits, new hire interviews, facilities management and adherence to state and federal laws and regulations including FHA, ECOA, HMDA, TILA and RESPA. Follow all CFPB, HUD and Dodd-Frank guidelines. Educate real estate agents on fair lending practices and current down payment assistance (DPA) programs.Trained under the Washington State Housing and Finance Commission.Member of the Mortgage Bankers Association.1800 F Street, Vancouver, WA 98660 |Branch NMLS# 2006997 CMG Financial™ is a registered trade name of CMG Mortgage, Inc., NMLS# 1820 in most, but not all states. CMG Mortgage, Inc. is an equal housing lender, Licensed by the Washington Department of Financial Institutions under the Consumer Loan Act No. CL-1820, Licensed by the Oregon Division of Financial Regulation #ML-3000 and MLO-62234 To verify our complete list of state licenses, please visit www.cmgfi.com/corporate/licensing and www.nmlsconsumeraccess.org.

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Manage a specialized team of twenty Loss Mitigation Officers in a contact center environment to bring delinquent accounts to solution. Coordinate with internal departments such as Legal, Human Resources, Foreclosure, Bankruptcy and IT.Duties include; Interview potential new hires. Complete team and file audits and initiate special projects allowing current processes to operate more efficiently utilizing Lean Six Sigma standards. Maintain an out-of-the-box and creative mindset to ensure the highest level of customer satisfaction and maintain company efficiency and profits.Project Manager for Fannie Mae and IBM on the national Strategic Default initiative under Fannie Mae Retention managing sixty directs.Provide regular reporting directly to Fannie Mae and IBM Management regarding the assessment of fair lending within loan modifications.• Recognized for developing and managing the Highest Production Home Preservation team.• Advise senior and executive leadership and the legal department regarding the implementation of new Loss Mitigation programs providing guidance on fair lending and the impact on compliance.Graduate of Basic Blue for IBM Leaders.

Position Highlights; Collect, Negotiate and Solution High Balance late stage Home Equity credit lines in a contact center environment. Coordinate with Foreclosure, Charge Off and Legal Departments to ensure the greatest return for the bank on nonperforming assets while assisting borrowers with various workout solutions including; Loan Modifications, Settlements, Re-ages, Short Sales, payment arrangements and asset surrender options while evaluating credit risk.Report to area VP regarding solution results and suggestions on how to improve team Collections and Loss Mitigation.• Created a new department phone script to improve department Collections.• Awarded multiple times as the Department’s Top Producer.