Chris Talbot

Chris Talbot Email and Phone Number

Program Analyst at Mathematica Policy Research @ Mathematica
princeton, new jersey, united states
Chris Talbot's Location
Portland, Maine Metropolitan Area, United States
Chris Talbot's Contact Details

Chris Talbot personal email

n/a
About Chris Talbot

COLLABORATIVE LEARNING SPECIALIST - Developing Better Employees through UnderstandingI am a Collaborative Learning Professional with experience in facilitation and production support of learning in classrooms and virtual environments. I have extensive experience managing new associates and projects. My performance consulting background has been cultivated in many different areas, including survey analysis, intranet designs, civic activities, and customer service phone centers. I have strong communication, analytical and organizational skills with focus on coaching and consulting. I have a background in delivering technical information to a wide audience. I love to break down complex topics into manageable pieces and develop analogies to learn new concepts though prior experiences.

Chris Talbot's Current Company Details
Mathematica

Mathematica

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Program Analyst at Mathematica Policy Research
princeton, new jersey, united states
Website:
mathematica.org
Employees:
1622
Chris Talbot Work Experience Details
  • Mathematica
    Program Analyst
    Mathematica May 2019 - Present
    Wfh - Saco, Me
    Produced and supported webinar series for primary care provider offices across the country: set up registration process and marketing, produced live virtual events, edited recordings and maintained a recording library of past webinars.• Developed and maintained national contact list for the Care Delivery Transformation (CDT) department, allowing for direct marketing of webinar series.• Drafted, facilitated, and analyzed data for 2 annual external provider surveys of over 9K participants. Provided managers with valuable data for planning webinar topics and satisfaction.• Created SharePoint sites, providing easy access to thousands of documents and resources developed for the CDT department.• Served as Key Adobe Connect platform expert for the company. Provided coaching, support, hosting, and creative event design for large audiences.
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  • Anthem Blue Cross
    Trainer
    Anthem Blue Cross 2001 - Mar 2014
    Developed curriculum for new hire, new product, and refresher training programs ranging from 30 minutes to 10 weeks in duration for Customer Service and Claims Processing. Trained internal, temporary and vendor associates across the United States, India and the Philippines.• Created job aids and documentation, allowing for efficient customer service.• Performed needs assessments for individual customer service reps and / or entire department to determine level of training required.• Consulted with phone centers to develop soft skills training program rolled out nationally.• Mentored new trainers and associates through training, coaching, observation and certification, ensuring consistent quality for the training department.
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  • Anthem
    Customer Service Representative
    Anthem Feb 1998 - 2001
    • Assisted customers with insurance inquiries on the phone and face-to-face. • Handled project cases to resolve open claims issues. • Maintained online documentation for Customer Service Department. • Managed projects including system conversions and relocation of customer service call center without disrupting service levels.
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Chris Talbot Skills

Performance Consulting Needs Analysis Blended Learning Health Insurance Training Delivery Instructor Led Training Instructional Design Insurance Job Aids Addie Benefits Administration Performance Management Virtual Training Coaching Powerpoint Adobe Connect Synchronous Learning Online Survey Design Call Centers Training Customer Service Leadership Claim Healthcare Team Building Managed Care Hipaa Medicare Process Improvement Strategic Planning Program Management Surveying Surveymonkey Webinar Management Online Event Productions

Chris Talbot Education Details

Frequently Asked Questions about Chris Talbot

What company does Chris Talbot work for?

Chris Talbot works for Mathematica

What is Chris Talbot's role at the current company?

Chris Talbot's current role is Program Analyst at Mathematica Policy Research.

What is Chris Talbot's email address?

Chris Talbot's email address is ch****@****int.com

What schools did Chris Talbot attend?

Chris Talbot attended University Of Southern Maine, University Of Southern Maine.

What are some of Chris Talbot's interests?

Chris Talbot has interest in Education, Health.

What skills is Chris Talbot known for?

Chris Talbot has skills like Performance Consulting, Needs Analysis, Blended Learning, Health Insurance, Training Delivery, Instructor Led Training, Instructional Design, Insurance, Job Aids, Addie, Benefits Administration, Performance Management.

Who are Chris Talbot's colleagues?

Chris Talbot's colleagues are Greg Chojnacki, Rosa Sanchez, Grace Perry, Teresa Sellar, Katlyn Lee Milless, Billal Benzina, Steveen P..

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