Chris Tancred Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Australia

- National Profit Protection Manager addressing loss-based issues arising throughout the fleet of 23 Glue / Superga sites & Distribution Centre- Internal investigations based on matters pertaining to theft/attempt theft, Fraud, Breaches of Company Policy (Code of Conduct) finalised via a Record of Interview (ROI)- Constructing detailed Findings & Recommendations report post loss identification for delivery to CEO- Building online reporting platforms through external stakeholders… Show more - National Profit Protection Manager addressing loss-based issues arising throughout the fleet of 23 Glue / Superga sites & Distribution Centre- Internal investigations based on matters pertaining to theft/attempt theft, Fraud, Breaches of Company Policy (Code of Conduct) finalised via a Record of Interview (ROI)- Constructing detailed Findings & Recommendations report post loss identification for delivery to CEO- Building online reporting platforms through external stakeholders consisting of a store-based Incident Reporting & Workplace Health & Safety form- Responsible for the research, purchase and implementation of security hardware for fit out in new / refurb stores- COVID-19 implementations delivered to the business pre / post lockdown stages covering both the internal & external footprint of each site (Managing Challenging Behaviour & COVID Safe Practices)- Execution and management of $300K companywide security budget- Re-writing of company documents consisting of Profit Protection Procedures Manual, Apprehension Process, Notice Prohibiting Entry, Next Athleisure Induction / Peak Pack, Internal Reporting (whistle-blower), Best Practice Fitting Room Process & Contract Security Expectations- NPPM store visits covering FOH, BOH, security hardware, COVID-19 & profit protection training- Construction & rollout of a store based Rewards & Recognition program- Strategic organisation of planned FY21 Stock Audits with a first-year result posting a positive loss decrease of 0.89% from percent to sales on a National level (1.85% to 0.96%)- FY21 Profit Protection Strategy covering actions, strategies & a risk rating to mitigate loss- Recouping lost company funds totalling $112K post investigations surrounding known thefts, Stock Audit findings & stakeholder invoicing- Exposure to online loss & reporting platforms consisting of Forter, Qlikview, Whispli, iAuditor, Datascan, Flare, etc. Show less

Nsw/Act

- State Stock Loss Manager role efficiently dealing with all reportable known/unknown loss throughout 53 sites located in NSW/ACT- Coaching & mentoring over 1K team members and middle management through structured training sessions touching on losses incurred and the importance of safety within the workplace- Implementing best practices into focus stores based on previous year stocktake figures categorised into a ranks of Ultra High, High, Medium & Low - Working collaboratively on… Show more - State Stock Loss Manager role efficiently dealing with all reportable known/unknown loss throughout 53 sites located in NSW/ACT- Coaching & mentoring over 1K team members and middle management through structured training sessions touching on losses incurred and the importance of safety within the workplace- Implementing best practices into focus stores based on previous year stocktake figures categorised into a ranks of Ultra High, High, Medium & Low - Working collaboratively on a National level to reduce shrink from $91M to $63M over two FY’s- Structured Covert/Static rostering into high shrink stores to mitigate loss- Managing Severity incidents based on the company's Risk Matrix followed by the implementation of recommendations via a business case post investigation - Point of contact for R&D discrepancies arising within BIG W’s DC - Stakeholder engagement with parties internal and external to the brand- Internal investigations based on matters pertaining to theft/attempt theft, Fraud, Breaches of Company Policy (Code of Conduct) and Data Mining finalised via an Electronic Record Of Interview (EROI)- E2E external investigations involving loss to the business consisting of a brief of evidence, police engagement & Court proceedings- Pre/post Stocktake support covering prep, counts & report finalising- SME on security health checks covering all aspects of Alarms, CCTV, security hardware systems & Back / Front Of House processes- Compiled several business projects successfully rolled out Nationally by identifying and mitigating controllable losses within certain facets of the brand - SCO package & Greenlife project- Sound knowledge in CCTV (March Networks R5, R4 & SM&D), EAS, IMC, OCA, Google, XBR, 1Store, MFS, ISP, Qlik & LPMS - Surveillance reviews of residential markets and online (ebay, Gumtree, Facebook, Buy/Swap/Sell)- New store / Refurbished store set-ups involving fit-out and maintenance of CCTV, EAS, security hardware followed by training Show less

Nsw/Act

(Change of role due to company restructure)- Corporate role of protecting assets capturing all brands under the Woolworths Limited umbrella consisting of Woolworths Supermarkets, BIG W, Dan Murphy’s, BWS, boutique liquor & Woolworths Petrol- New store reviews at construction stage for designing best fit CCTV & Alarm placements- Positive alignment with external supplier and fit-out stakeholders- Managing over 400+ sites being the first point of contact focusing in on any security… Show more (Change of role due to company restructure)- Corporate role of protecting assets capturing all brands under the Woolworths Limited umbrella consisting of Woolworths Supermarkets, BIG W, Dan Murphy’s, BWS, boutique liquor & Woolworths Petrol- New store reviews at construction stage for designing best fit CCTV & Alarm placements- Positive alignment with external supplier and fit-out stakeholders- Managing over 400+ sites being the first point of contact focusing in on any security target hardening opportunities via CCTV & Alarm Systems- On-call first respondent in managing severity incidents across all divisions within Woolworths Ltd. consisting of B&E, Internal/External dishonesty, serious Breaches of Woolworths Ltd. Code of Conduct and matters arising which could potentially be brand damaging to a specific retailer Show less

Nsw/Act

(Change of role due to company restructure)- Corporate Investigations role covering all brands under the Woolworths Limited umbrella consisting of Woolworths Supermarkets, BIG W, Dan Murphy’s, BWS, boutique liquor & Woolworths Petrol- Working collaboratively within a team overseeing 400+ sites being the first point of contact focusing in on any security target hardening opportunities via CCTV & Alarm Systems- On-call first respondent in managing severity incidents across all… Show more (Change of role due to company restructure)- Corporate Investigations role covering all brands under the Woolworths Limited umbrella consisting of Woolworths Supermarkets, BIG W, Dan Murphy’s, BWS, boutique liquor & Woolworths Petrol- Working collaboratively within a team overseeing 400+ sites being the first point of contact focusing in on any security target hardening opportunities via CCTV & Alarm Systems- On-call first respondent in managing severity incidents across all divisions within Woolworths Ltd. consisting of B&E, Internal/External dishonesty, serious Breaches of Woolworths Ltd. Code of Conduct and matters arising which could potentially be brand damaging to a specific retailer- Providing business cases for target hardening purposes via recommendations post investigation of specific incident- Positive cross-divisional alignment with internal stakeholder hierarchy Show less

Nsw

(Change of role due to company restructure)- Internal investigations based on matters pertaining to theft/attempt theft, Fraud, Breaches of Company Policy (Code of Conduct) and Data Mining finalised via a Record Of Interview (ROI)- New store / Refurbished store set-ups involving the fit-out and maintenance of CCTV, EAS, security hardware followed by team member training- Covert rostering with strategic placement into high loss stores in the attempts to mitigate loss- Success in… Show more (Change of role due to company restructure)- Internal investigations based on matters pertaining to theft/attempt theft, Fraud, Breaches of Company Policy (Code of Conduct) and Data Mining finalised via a Record Of Interview (ROI)- New store / Refurbished store set-ups involving the fit-out and maintenance of CCTV, EAS, security hardware followed by team member training- Covert rostering with strategic placement into high loss stores in the attempts to mitigate loss- Success in maintaining a 2% or less Stocktake shrink result within my allocated group of 21 stores- External theft related investigations involving loss to the business consisting of a brief of evidence, police engagement & Court proceedings- Surveillance reviews of public markets and online (ebay, Gumtree, Facebook, Buy/Swap/Sell) followed by police engagement- Sensitive Intel sharing resulting in surveillance reviews of specific residential addresses consisting of controlled buys, compilation of brief of evidence followed by police engagement- Sound knowledge in CCTV, EAS, IMC, LPMS & March Networks (R4 and SM&D)- Audit checks / Coach Visits on high $ loss stores for target hardening- Stakeholder engagement with parties internal and external to the brand- Facilitate coaching & mentoring sessions with store teams through structured training sessions of over 350 team members touching on losses incurred, detection & prevention and the importance of safety within the workplace- Covert duties and rendering support to fellow CLPO’s when identifying & apprehending offenders removing or causing wilful damage or other related offences against company property without consent Show less

Nsw

- Covert duties and rendering support to fellow CLPO’s when identifying & apprehending offenders removing or causing wilful damage or other related offences against company property without consent- Protection and safety of all persons frequenting Woolworths SupermarketsInitiating appropriate actions to dispel dishonest related incidents either by deterring, preventing or apprehending- Investigating any form of dishonesty (internal & external), policy breaches and potential safety… Show more - Covert duties and rendering support to fellow CLPO’s when identifying & apprehending offenders removing or causing wilful damage or other related offences against company property without consent- Protection and safety of all persons frequenting Woolworths SupermarketsInitiating appropriate actions to dispel dishonest related incidents either by deterring, preventing or apprehending- Investigating any form of dishonesty (internal & external), policy breaches and potential safety matters- Preparing accurate statements and gathering evidence to support prosecution by police for Larceny and/or Goods in Custody offences- Surveillance reviews of specific residential addresses and public markets consisting of controlled buys followed by police engagement - Audit checks of the company’s security systems in place- Inspection and testing of all security hardware systems installed within the store post identification then escalation to the service provider for review Show less

Bondi Junction

- Covert duties and rendering support to fellow CLPO’s when identifying & apprehending offenders removing or causing wilful damage or other related offences against company property without consent- Protection and safety of all persons frequenting the business- Initiating appropriate actions to dispel dishonest related incidents either by deterring, preventing or apprehending- Investigating any form of dishonesty (internal & external), policy breaches and potential safety… Show more - Covert duties and rendering support to fellow CLPO’s when identifying & apprehending offenders removing or causing wilful damage or other related offences against company property without consent- Protection and safety of all persons frequenting the business- Initiating appropriate actions to dispel dishonest related incidents either by deterring, preventing or apprehending- Investigating any form of dishonesty (internal & external), policy breaches and potential safety matters- Preparing accurate statements and gathering evidence to support prosecution by police for Larceny and/or Goods in Custody offences- Audit checks of the company’s systems in place- Inspection and testing of all security hardware systems installed within the store post identification then escalation to the service provider for review Show less