Chris Tappan Email & Phone Number

Marietta, Ga, Us

Lancaster, Pennsylvania Area

Managed Microsoft Power BI business intelligence projects- Implemented reporting and analysis solutions on banking and savings groups data- Automated data source pulls, cleanup, and end-user readability of tens of millions of rows in MySQL and SQL Server- Created beautiful and intuitive reports, dashboards, and self-service BI for a variety of stakeholdersImplemented and managed Adaptive Insights reporting and budgeting tool- Created mapping and consolidation of financial and non-financial data from over 20 data systems- Developed budget models for expense and resource planning- Created dimensional dashboards for analysis by 50 accountants and program managers- Created Excel mapping tools and Excel VBA tool integrated with Adaptive- Personally built web-based Alpha Anywhere / MySQL solution utilizing Adaptive’s XML-based APIIndependently created Alpha Anywhere / MySQL web application- Brought efficiency and data controls to registration of over 10,000 savings groups- Designed and implemented externally-developed nodeJS web and offline mobile appImplemented Temenos T24 core banking system and web and mobile frontend- Used by 80 employees serving over 20,000 customers in a microfinance bank- Contributed to process mapping, functional design, user acceptance testing, training, and implementation- Personally developed and executed SQL migration scripts for system conversion

Knoxville, Tennessee Area

As Compliance Fellow, my focus was on an Excel-based front-line Compliance data collection and dashboard tool. I worked with central risk management leadership and with frontline field officers to build stronger data validation controls while making data entry and analysis more user-friendly. I also worked with other departments on various projects, connecting some large already-existing Excel reporting tools to a central SQL database backend and developed a working prototype of a web-based database application for the Savings and Credit Associations programs.

Knoxville, Tennessee Area

Independently designed and developed Alpha Anywhere / MySQL web application- Built highly customized case management system for 45 employees to capture and track key HIPAA data, manage services, and control workflow to serve over 900 individuals- Organized and integrated 300 case notes and digital filing of 450 documents per day- Integrated third party systems to manage email, automatic document conversions, and Google Maps API for mileage trackingLed quality assurance reviews, external government surveys, policy development, and training

As a Debt Management Counselor, I worked to make proactive attempts to work with student loan borrowers to prevent them from defaulting on loans. I assisted in developing training materials and worked with the Compliance department to develop tools for counselors.As a Technical Writing Assistant, I worked on a small team designated to develop marketing materials for distribution to clients and potential clients. Working within federal guidelines governing the student loan industry, it required a product that combined facets of marketing, grant writing, and compliant technical writing.

I assisted a small micro-finance and micro-enterprise development organization in Chisinau, Moldova, with daily lending operations, marketing research, business development training, and the development of marketing tools.

I served as the Cafe Manager of a non-profit cafe and music venue dedicated to the encouragement of local and regional artists. During business hours, I acted as guest and artist relations, stage host, sound technician, and cafe manager to a volunteer staff. During non-business hours, I recruited and scheduled volunteers for cafe assistance, planned and restocked cafe inventory, completed all facilities maintenance, and assisted with presentations and forums hosted by the organization.

Mba, International Economic Development

Ba, Religious Studies

Activities and Societies: Baptist Student Center, YOKE Youth Ministries, Hunger Committee