◉ Supporting and hosting audio conferences and webinars. ◉ Managing live chat support, train client in using webinar platform and help them with troubleshooting. ◉ Delivering an excellent customer experience, monitor live webinar and solve any emergency issues. ◉ Setting up webinar for client including audience registration, email notification, webinar page and banner design.◉ Scheduling and event checking to ensure event assignment is assigned correctly to the team members.◉ Installing and operating video and audio equipment in conference room. ◉ Synchronizing and monitoring all necessary departments to ensure conference's set ups and activities were executed in a timely manner. ◉ Training juniors and assisting team members with complex support issues. ◉ Preparing quotations and invoices to clients. ◉ Processing employee payroll, including EPF, MTD, SOCSO and EIS◉ Bookkeeping of company accounts. ◉ Liaise with company secretary and auditor, providing them with necessary documents to meet submission deadline. ◉ Monitor company revenue and expenses, reporting to company COO

Experience - Bali, Indonesia,Chiang Mai, Thailand,Gold Coast, Australia◉ Business Event + Tour (100 pax)◉ Advise on travel information and regulation to avoid any problem on immigration ◉ Meet up with local bus Driver (without tour guide)◉ Set up event hall and liaise with hotel◉ Guiding group to several local attractions by bus◉ Help customers for 2 days flight delay (AU)◉ Organize emergency day tour (AU)◉ Liaise with airline for emergency response (hotel, compensation and transport) ◉ Re-book the air ticket with airline ground staff (AU)Danang - Hoi An - Hue , Vietnam (30 pax)Ho Chi Min - Mesui - Dalat, Vietnam (16 pax)◉ Leisure ◉ Guiding inexperience travelers through airport◉ Meet up with local Tour Guide◉ Guiding groups to several local attractions by bus◉ Make sure customers is satisfy with room and help them with any problem

◉ Study and collect information about relevant properties◉ Internet and newspaper marketing of the properties for lease and sale◉ Arrange appointment and present to client related properties◉ Act as intermediary in negotiations between client and property owner◉ Help property owner to manage their properties and resolve any issues that arise with their properties◉ Prepare legal tenancy agreement and stamping

◉ Design floor plan and space planning◉ Produce Auto CAD detail drawing (architecture and construction)◉ Analyze construction and electrical drawing and liaise with engineer◉ Interior space design & planning ◉ produce 3D drawing (Sketchup with Artlantis)◉ Auto CAD drafting for several projects.◉ Check tender documents and drawingsProject Experience:◉ Private bungalow Renovation◉ Shop houses to Hotel Conversion Proposal◉ Precast Panel Construction◉ Factory Renovation Proposal◉ Puri Tower, Puchong (condominium)

◉ Engage walk-in customer◉ Help customer to make purchase with customize promotion gift◉ Inventory checking◉ Arrange Display shelf product◉ To ensure constant availability of stock

◉ Give Drawings, Mathematics and Chinese classes to children◉ Talk with Headmistress about behavioral ups and downs◉ Supervise children at all times