- Utilize strategic sales leadership and team management skills to oversee departments with yearly sales volumes of over $2.6 million.- Train, mentor and coach over 10 sales associates using adept team development skills to foster sales, and ensure appropriate succession planning. - Apply communication and interpersonal skills to drive sales within a highly competitive market. - Manage employee schedules using organization and time management skills. - Oversee product stock, coordinate product replenishment and merchandising using inventory management skills. - Foster meaningful client relations using adept relationship management skills that support business development and sales initiatives. - Manage key customer accounts and perform follow up to maintain client retention rates using account management skills. - Managed the new in-home design program and generated new leads through active market research and networking. - Liaised between various vendors and departments and ensured the implementation of effective merchandising strategies for the off-shelf program. - Monitor daily, weekly, monthly and annual sales margins and utilize strategic planning and analytical skills to develop strategies to overcome sales challenges. Accomplishments:- Successfully increased special order sales 40% year over year as a result of the implementation of an optimized scheduling system and effective coaching of sales staff.

- Developed monthly business places, sales targets and KPIs using analytical skills in line with company’s business development targets. - Communicated with customers and delivered sales goals while providing exceptional service delivery using interpersonal, sales and strong negotiation skills. - Trained and mentored sales staff using leadership and communication skills, identifying areas of weakness to overcome selling challenges. - Employed effective merchandising skills to add product and brand value, resulting in increased sales. Implemented loss prevention processes using inventory management skills. Accomplishments- Successfully trained sales team resulting in a Service Plan percentage of 13% on a company goal of 7.5%, highest nationwide.- Achieved 8% department sales increase. - Gross margin increase of 10% as a result of effective merchandise management. - Achieved 0.39% shrink as a result of strong inventory management skills.

- Excel within a fast-paced environment using multitasking and prioritization skills to deliver sales and exceptional customer service. - Processed transactions using financial management skills. - Maintained merchandizing and product presentation standards. - Managed inventory by performing cycle counts to reduce product shrink.

• Provide excellent customer service in a professional and courteous manner• Consistently achieved personal sales goals and UPT’s• Responsible for Visual presentation and merchandise standards of the department• Achieved Top 100 Sales club member within the company • My ability to be a quick learner allowed me to work in various departments within the store

• Monitor classrooms for daily learning plans• Supervise students to assure health and safety• Responsible for daily administration including filing, printing, computer work, and general organization of the office, in order to prepare for the next school year.• Accountable for cash handling, processing and deposits