Retail Branch Operations Manager
CurrentManages the key divisional business administration including; operational efficiency, excellence in service, sales goals, pricing / negotiation exceptions, strategic supervision / risk activities and front line associates (client service specialist support)Partner with the individual Regional Directors/Branch Managers in their division to instill best practices with a focus on improving efficiencies, communication and the client experienceResponsible for identifying and implementing service/operational process improvements in salesMonitors and responds to real time service/operational/retail risk issues