• Managed and mentored a team of 4 (recruiter, HR coordinator, 2 administrative staff).• Provided strategic advice to leaders and employees on policies, grievance procedures, and employee relations.• Coached managers in conflict resolution strategies.• Directed full-cycle recruitment, from job requisition creation to interview coordination.• Administered FMLA and LOA processes, ensuring compliance and accurate tracking.• Led onboarding, including background checks, new hire, and benefits orientation.• Developed and maintained performance management systems and employee training programs.• Addressed employee inquiries, resolved complaints, and monitored employee engagement.

As a key contributor in the recruitment process, I meticulously crafted job requisitions for approval, posted open positions, and systematically reviewed resumes. I facilitated the progression of applicants by forwarding them to the Hiring Manager (HM) for approval to advance in the hiring process. Additionally, I conducted thorough phone interviews and provided comprehensive notes to the HM for decision-making regarding in-person or Zoom interviews. Upon confirmation, I efficiently scheduled and coordinated these interviews.In the subsequent stages, I liaised with the HM to ensure seamless communication regarding verbal offers. Once an offer was extended, I took charge of initiating the electronic paperwork for candidates to complete and sign, spearheading the Offer Letter process. My responsibilities further extended to commencing background checks, conducting comprehensive New Hire and Benefits Orientations, and establishing new personnel folders for incoming team members. I meticulously followed up on the New Hire Checklist to ensure a smooth onboarding experience.

In my role as a Human Resources Generalist, I played a pivotal role in the development and advocacy of human resources policies and programs in close collaboration with the Executive Director and Directors. My responsibilities encompassed ensuring precision and timeliness in payroll, reporting, and benefit administration, overseeing performance management, handling employee relations, managing recruitment processes, and addressing government reporting requirements.

Create job requisitions for approval, post open positions, review resumes, forward applicants to Hiring Manager (HM) for approval to move forward in the hiring process. Conduct phone interview and forward notes from notes to HM for a decision on in person/zoom interview with HM. If yes, schedule in person/zoom interview with HM and candidate. HM will notify recruiter if verbal offer was extended. If so, electronic paperwork is sent to candidate to complete and sign. Responsible for starting Offer Letter process. Once signed, initiate background check. Conduct New Hire Orientation and Benefits Orientation. Create new personnel folder for new hire. Follow up on New Hire Checklist.

As the Human Resource Director, I was a member of the Management Team and was responsible for leadership, oversight and implementation of the Organization's Human Resource operations. was responsible for a variety of tasks within a broad spectrum of HR functions, including talent acquisition, training, compliance, payroll, reporting, Affirmative Action/EEO reporting, Workers' Compensation, FMLA and ADA, benefits, employee relations and project management. I also supervised the Payroll Specialist and HR Office Assistant and directly reported to the Executive Director.

Payroll & Benefits Coordinator, North Memorial Health CareSept 2015 - Oct 2015I executed various payroll and benefit processes and procedures for the company. I was responsible for processing and maintain payroll and benefit related records including but not limited to accumulation and use of vacations, holidays, sick days, and miscellaneous leaves of absence, group health, life, and disability insurance, voluntary deductions such as United Way contributions, 401(k) plan contributions and disbursements, processing of terminations, and tuition reimbursement. I assisted with the administration of company health and welfare plans including benefit plan enrollments and terminations. Processed required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions. I was the COBRA benefit liaison. Communicate and handle incoming and outgoing electronic communications on behalf of the HR department.Contract Recruiter,ServeMinnesota Action NetworkFeb 2015 – Aug 2015I sourced qualified, top-notch candidates for a diverse range of levels and functional areas (sourcing includes cold-calling as well as database searches and networking). I collaborated with the Program Coordinators to lead recruiting programs (e.g. college recruiting initiatives, internship programs, community outreach, advertising/PR) that effectively generate qualified leads. I worked with hiring Principals to identify ideal candidate profiles, which entails gaining a firm understanding of the school's culture and business needs. I also, collaborate with the program coordinators and other members of the HR team to monitor and adapt job descriptions as necessary based upon market indicators.

Responsible for oversight of human resource functions including administration of the agency's compensation plans, recruitment, selection, policy administration ,classification, employee benefits administration, performance and evaluation management. Maintain the agency's employee records system that is in compliance with Federal and State labor laws and follow best practices.

As the HR Generalist, I assume overall responsibility in ensuring all Human Resources support services (recruitment, benefits administration, consulting, payroll, and workers compensation) are at full capacity through delegation of resources or support where needed to ensure consistent, timely and accurate delivery of services to members of the Human Resources team, internal customers, and the member organizations we support. This position takes an active hands-on role in recruitment, benefits, and consulting job functions.

• Provided accurate, consistent and timely responses to HR related employee inquiries, directed inquiries to appropriate HR/Employee Service Center Teams, provided appropriate HR related transactional services to managers at all levels.• Coordinated the planning, administration and implementation of employee benefits. Plans include pensions, medical/dental, profit sharing and savings plans. Evaluated plans to ensure employee satisfaction as well as minimizing company costs. • Provided first-line support to employees and HR/Managers regarding all matters pertaining to policies, procedures, benefits, pay and other programs company wide. Consistently updated HR databases electronically. Ensure compliance with all Federal and State laws around employee records, etc.• Supported all functional areas of Human Resources; recruitment and staffing, personnel records, employee relations, compensation, benefits, training, and EEO/AA. Processed a variety of applications, employment, enrollment, pay change, informational and other confidential forms. Maintained and distributed current employee information, policy and procedure. Assisted with policy development and planning as well as external and internal surveying.

As the agency’s first HR representative, I created, managed, and improved all HR programs and processes including benefit administration, worker’s compensation, payroll administration, HRIS database administration, personnel file management, HR policy compliance, development and implementation, employee relations & dispute resolutions, talent screening, hiring, and new employee on-boarding, and staff training & development programs. Accomplishments: • Implemented new web-based ADP payroll system and self-service portal tools and information that provided employees easy on-line access to pay statements and W2’s. • Established procedures to maintain state and federal compliance in areas such as retention of resumes, I-9 forms, and compliance posters. • Increased 401K participation 15% by updating the open enrollment process with more relevant and useful information for newly eligible. • Co-facilitated an employee benefits committee that led to the implementation of consumer driven Medical HRA plan resulting in 16% premium savings to employees and agency.

Partnered with HR Director to develop department goals, objectives, and systems. Administered compensation program, performance evaluation program, and revised as necessary. Administered all benefit programs and communicated benefit information to employees. Developed and maintained affirmative action program and filed EEO-1 report annually. Conducted recruitment plans for all exempt and nonexempt personnel and temporary employees; facilitated new-employee orientations. Handles employee relations counseling and exit interviewing. Processed bi-weekly payroll including pulling many internal management reports from software program. Accomplishments: • Established basic procedures to help maintain state and federal compliance in areas such as record retention, I-9 forms, and DOT records. • Assisted in streamlining performance management and career development programs resulting in increased turnaround time. • Redesigned employee benefit packet for benefit orientation sessions for new hires.

Entered and tracked all new hire information into an Excel spreadsheet for reporting purposes. Conducted criminal background checks, verified Social Security numbers, past employment, registered nurses license, and nursing assistants' certificates, driving records, and medical exams. Compiled new hire paperwork and started personnel files. Prepared and sent correspondences regarding missing paperwork, ineligibility, disqualifications, or interview rejections. Accomplishments: * Assisted in the hiring of 300 Registered Nurses and Nursing Assistants in 30 days.

Recruited various types of positions for all departments and consulted with hiring managers to determine staffing needs, talent selection, and salary comparisons. Conducted criminal background checks, employment verifications, and reference checks on all candidates. Facilitated new employee and safety orientations. Compiled and produced AA reports to maintain compliance with state human rights laws. Responsible for benefits research and administration. Partnered with managers in updating all job descriptions to include ADA language. Developed, updated, and implemented all agency policies and procedures. Led the Diversity Committee in planning, developing, and presenting various educational events and celebrations. As chairperson of the Wellness Committee, led members in planning, developing, and presenting educational seminars and events. Accomplishments: • Updated employee handbook aligning it in compliance with state and federal laws. • Co-facilitated quarterly managers/supervisor’s training updating staff members with ADA regulations, employment law, conflict resolution concepts, and harassment policy information. • Designed and led Wellness Program and established committee to define goals and initiatives. In our first year, we sponsored a Wellness Fair for all staff members, temporary workers, and volunteers with a very successful turnout.