• Overseeing patient’s care and positive interaction from admission to discharge.• Maintaining a friendly and welcoming manner and introductions to the ward.• To ensure any questions, queries and complaints are dealt with quickly and proactively leading to a successful resolution.• Daily administration tasks and report writing in line with NHS policies and procedures. To adapt communication styles to suit both client and colleagues.• Liaising with external agencies and other… Show more • Overseeing patient’s care and positive interaction from admission to discharge.• Maintaining a friendly and welcoming manner and introductions to the ward.• To ensure any questions, queries and complaints are dealt with quickly and proactively leading to a successful resolution.• Daily administration tasks and report writing in line with NHS policies and procedures. To adapt communication styles to suit both client and colleagues.• Liaising with external agencies and other professional divisions within the hospital.• To utilise in house computer systems, Microsoft packages and database management on a daily basis.• Health and safety checks in all areas such as environmental, industrial and patient specific.• To ensure my training is up to date including Venepuncture, Mindfulness based cognitive therapy, Prevention and Management of violence and aggression and Basic Life Support. Show less