Bilingual United States Marine Corps Veteran and dynamic leader with 8+ years of experience in management and operations, excels in high-pressure environments. Proven track record in staff management, customer service, and leveraging technology for operational excellence. Adept at driving tangible results through leadership, process improvement, and a commitment to continuous learning and development.Staff ManagementPolicy ImplementationProject PlanningCustomer ServiceSpanish | EnglishData EntryOrganization PlanningOperations ManagementBasic IT SkillsKEY QUALIFICATIONSHighly Skilled | Proven track record for collaborating with multi-dimensional teams in high-pressure, high-tempo environments producing on schedule and within required deliverables.Strengths | Thrives in both independent and collaborative work environments. Skilled at developing and cultivating key relationships and establishing effective collaborationsProject Management and Leadership | Created plans by adapting technology and best practices that aligned with the scope and visions of the organization to promote schedule, budget, and completion of tasks
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Bi-Lingual Customer Service RepresentativeCrisis Assistance Ministry Nov 2023 - Mar 2024Charlotte MetroManaged crises with empathy, serving as the primary liaison for customers in financial distressVerified emergency cases with referring partners, ensuring accurate documentation was secured for customersMaintained clear and positive communication with partners, updating them on client service eligibilityAdvocated for customers with unique circumstances, providing tailored assistanceUtilized database systems for efficient customer information management, including demographics… Show more Managed crises with empathy, serving as the primary liaison for customers in financial distressVerified emergency cases with referring partners, ensuring accurate documentation was secured for customersMaintained clear and positive communication with partners, updating them on client service eligibilityAdvocated for customers with unique circumstances, providing tailored assistanceUtilized database systems for efficient customer information management, including demographics, service requests, and agency visits Show less -
Program Coordinator/Coach Hybrid/RemoteTransforming Youth Movement Inc Jul 2020 - Apr 2023Concord, North Carolina, United StatesCoordinated and reported on community service programs, ensuring impactful youth engagement.Supervised and collaborated with clients and juvenile court counselors, fostering a supportive environment.Cultivated multi-county partnerships, broadening program outreach and impact.Facilitated case studies and interviews, providing transportation and assistance to clients.Crafted individualized plans for participants, adapting to their unique needs for optimal program benefits. -
Work Study Student Hybrid/RemoteU.S. Department Of Veterans Affairs Jan 2020 - Apr 2020Charlotte, North Carolina, United StatesCoordinated veteran student support, addressing inquiries and assisting with benefits and activities.Successfully arranged team meetings and office tours, improving departmental coordination.Kept up-to-date with the latest information through continuous training, enhancing service quality.Served as a communication bridge between veterans and department contacts, ensuring seamless interaction.Contributed to veteran student success by providing comprehensive support and… Show more Coordinated veteran student support, addressing inquiries and assisting with benefits and activities.Successfully arranged team meetings and office tours, improving departmental coordination.Kept up-to-date with the latest information through continuous training, enhancing service quality.Served as a communication bridge between veterans and department contacts, ensuring seamless interaction.Contributed to veteran student success by providing comprehensive support and facilitating their college experience. Show less -
Personnel Supervisor | Facilities Manager | Platoon SergeantUnited States Marine Corps 2Nd Mardiv Headquarters Battalion Aug 2018 - Aug 2019Jacksonville, Nc, United StatesSpearheaded over 400 work requests and tracked the progress, inspected rooms for vacating occupants, and recorded undocumented damages to the room.Maintained transportation, communication, and weaponry equipment valued at $300K; conducted quarterly fire drills and active shooter drills with 100% efficacyLed over 20 training operations which included the upkeep of personal protective equipment, various environmental elements, and the implementation of 5+ policies and… Show more Spearheaded over 400 work requests and tracked the progress, inspected rooms for vacating occupants, and recorded undocumented damages to the room.Maintained transportation, communication, and weaponry equipment valued at $300K; conducted quarterly fire drills and active shooter drills with 100% efficacyLed over 20 training operations which included the upkeep of personal protective equipment, various environmental elements, and the implementation of 5+ policies and proceduresOrganized cleanliness and safety throughout each building; maintained a bulletin board in the common living area, displayed room assignments; highlighted geographical bachelor status and room discrepancies Show less
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Motor Transport Operator |Instructor | Safety OfficerUnited States Marine Corps 2Nd Mardiv Headquarters Battalion Aug 2018 - Aug 2019Jacksonville, Nc, United StatesPerformed duties as the Assistant Line Supervisor, supervised truck maintenance and inspections, and coached students on proper hand and arm signals.Managed and operated crew and operator-level maintenance on tactical wheeled vehicles and equipment weighing 5,000 lbs. – 98,000 lbs. Directed gear inventory associated with various vehicles, retained records, and tracked truck routes; updated information such as fire marshal, fire hydrants, and safety escape routesInitiated… Show more Performed duties as the Assistant Line Supervisor, supervised truck maintenance and inspections, and coached students on proper hand and arm signals.Managed and operated crew and operator-level maintenance on tactical wheeled vehicles and equipment weighing 5,000 lbs. – 98,000 lbs. Directed gear inventory associated with various vehicles, retained records, and tracked truck routes; updated information such as fire marshal, fire hydrants, and safety escape routesInitiated qualifications, road miles, and certifications for military licenses to operate vehicles with trailers, hazardous material, and ammunition; qualified 15+ personnelInspected the building for safety hazards and facilitated safety briefs, impacting the entire staff; reported to the safety director monthly and maintained inspection records via ExcelInstructed over 300 students, covering 2,000 miles on tactical vehicle licensing, vehicle attachments, proper tactical vehicle maintenance, and operating safety precautions in a closed-in environment Show less
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Delivery DriverAshley Furniture Distribution Jan 2015 - Aug 2015Charlotte, North Carolina• Assisted with loading and unloading furniture • Ensured scheduled deliveries were on time• Interacted with customers professionally• Drive Straight trucks (under 28ft) -
Cashier SupervisorThe Ups Store Mar 2014 - Jan 2015Charlotte, North Carolina• Interacted with customers professionally• Knowledgeable in multiple ways to print and assisted customers with print productions (banners, brochures, and posters)• Supervised employees and trained associates to be efficient at the assigned job• Processed payments and counted the money at the open and close of business -
DishwasherBig View Diner Dec 2013 - Mar 2014Charlotte, North Carolina, United StatesCollect all dishes, cutlery, and glassesEnsure all dishes, cutlery, and glasses are properly sanitized before further useClean kitchen tools and appliances properly before useAssemble food for patronsPrepare takeout packagesClean kitchen floors, storage areas, and take out the trashKeep cupboards and storage area clean and organized -
CashierWendy'S Nov 2011 - Dec 2013Charlotte, North Carolina, United StatesProvide guests fast, friendly, and clean serviceMaintain inventoryManage and prep food safelyEnsure top-notch quality in all our food productsOperate cash registersMaintain the overall appearance and cleanliness of the restaurantProvide excellent guest service
Chris Torrealba Education Details
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International/Global Studies -
Associate Of Arts - Aa
Frequently Asked Questions about Chris Torrealba
What is Chris Torrealba's role at the current company?
Chris Torrealba's current role is Military Veteran.
What schools did Chris Torrealba attend?
Chris Torrealba attended University Of North Carolina At Charlotte, Central Piedmont Community College, Coastal Carolina Community College, Olympic High-Leadership And Development, Central Piedmont Community College, Coastal Carolina Community College.
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