Chris Tucker Email and Phone Number
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Technology professional with more than 25 years of experience in managing, creating solutions, troubleshoot issues in networking, systems and security. Strong background in leading a team in technical support, networking and communication infrastructure design, implementation and support. Strong interpersonal skills that demonstrate a unique combination of technical and leadership expertise.
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It Network ManagerOldcastle Buildingenvelope Oct 2022 - PresentDallas, Tx, Us• Manage a team of 6 engineers and contractors including hiring, time management, expense approvals, project management and performance appraisals.• Responsible for all network infrastructure for 85+ locations (US, Canada, UK, Germany, and Australia.) • Decreased downtime by over 10% annually, but adding redundancy and improving technologies.• Technical resource prior to all Mergers and Acquisitions M&A’s for OBE. • Created IT goals and budgets for upcoming network infrastructure objectives • Architected and orchestrated network architecture and future upgrades to increase redundancy and business continuity.• Managed multiple 3rd party vendor relationships and contracts. • Responsible for OBE Azure Cloud environment include Express Routes and Virtual firewalls.• Responsible for legacy phone system and IVR upgrades to 8x8 VOIP system. • Migrated sites from older SDWAN to newer Meraki SDWAN solution.• Integrated new acquisitions to the OBE network in a timely manner.• Upgraded wireless throughout many manufacturing plants.• Remove End of Life/Support (EOL/EOS) hardware to avoid future downtime.• Manage several projects at once across multiple infrastructure groups. -
Lead Security ArchitectGcom Software, Llc Oct 2021 - Oct 2022Columbia, Maryland, Us● Responsible for all company related network policies and design that meet or exceeds NIST 800-53 R5 guidelines● Increase security posture for all GCOM and customer related environments by using Tenable, Sentinel, FortiSIEM, Azure Compliance Center, and MS 365 Defender and other tools● Developed anti-phishing campaign using KnowBe4 and added user training for failed responses● Designed and installed a ZTNA secure solution for effective access and control (95% remote staff)● Utilizes automation for auditing security vulnerabilities ● Reports security risk to C-level and below in non-technical terms detailing exposure, risk, and resolution● Utilize Service Now to track all incidents, changes and task ● Administer daily security meetings with security team for high priority issues and project status changes● Develops projects and task for networking and systems groups related to security and business objectives● Participated in all internal and external interviews for compliance audits● Interviewed candidates for various roles for GCOM and consultant opportunities ● Continued to partner with Architect and Engineering group as needed -
Lead Consultant Network ArchitectGcom Software, Llc Nov 2020 - Oct 2021Columbia, Maryland, Us● Customer facing and lead network architect responsible for all large Managed Service Customers● Technical lead for network and security integrations of all acquired companies into the GCOM network● Designed and installed network redundancy for NYC Housing Authority multi-site datacenter with no downtime ● Communicate architect design and changes upper management ● Added Outdoor WIFI access for a NYC Housing community● Added over 1000 manage service nodes to contracts● Network Budget for current and future contracts ● Continued to partner with Architect and Engineering group as needed● Continued with Sr. Network Engineer duties as needed -
Sr. Network Engineer / Team LeadGcom Software, Llc Oct 2015 - Nov 2020Columbia, Maryland, Us● Network Architect/ Team lead Network Engineer Lead responsible for all network architecture and configurations company wide and every Manage Service Customer● Manage/Mentor other network engineers as well as hire and help review their performance● Responsible for ISO 20000-1 network audit and documentation ● Lead network engineer for all disaster recovery documentation, configuration, and testing ● Increase network resiliency utilizing advance Cisco techniques and best practices which decreases clients’ downtime and increase performance ● Network Budget for current and future contracts● Responsible for Network Security in Azure cloud and all GCOM locations using a Zero trust framework● Responsible for proposal, site audits, build and materials, design, implementation, and support for all GCOM’s Manage Service customer projects ● Architect new solutions for customer using Azure Cloud, Cisco NGFW, Nexus & Catalyst switches, ISR & ASR routers for cloud and hosted Datacenter’s locations ● Used Load balancers to provide additional security and uptime for web and other critical servers ● Added advance monitoring capabilities using Auvik, Solarwinds and log servers ● Increase security posture using Cisco FMC, CCO, IDS, and tenable● Preform N-1 maintenance on all clients quarterly and security updates regularly for all managed devices ● Provided Gantech’s Manage service providers with up to date documentation while offering support 24x7x365 -
Sr. Network EngineerStanley Black & Decker , Inc. Dec 2012 - Oct 2015New Britain, Ct, Us● Architect new network designs to ensure the optimal performance of business-critical applications and networks (including a new Nexus Data Center migration), International WAN communication, and user applications to ensure network automation during failures● Provided strategies to keep cost low while increasing reliability for each remote site using Cisco WAAS and vWAAS in conjunction with modifying existing QOS to match new corporate applications● Architect role and lead engineer in designing and configuring new Nexus 7000's, 6000's and 2000's with multiple VDCs, fabricpath, VPC+, and future FCOE deployments● Designed new approaches to enhance user experience utilizing Cisco G2 routers and UCS-E servers while meeting corporate objectives to DCO applications and keep operating cost low● Mentor other network engineers as well as hire intern(s) and help review their performance● Provided support and network uptime to over 700 sites worldwide using various connectivity technologies including T1, E1, DS-3, Ethernet, MPLS, and DMVPN● Provided additional wireless capabilities by using built-in wireless controllers in switches and assisted in upgrading to the Cisco 5508 wireless LAN controller● Architect, configure and deploy new solution for small sites and retail locations to use Meraki security and networking appliances● Technical project lead for numerous site upgrades which include site audits, ordering circuits, ordering new equipment, configuring and installing new equipment, and schedule a cut over date while creating/updating documentation throughout the process● Increase network resiliency utilizing advance Cisco commands that decreases company and site downtime due to client blunders ● Technical lead for a network integration of an acquired worldwide company into the SBD network -
Network Engineer / ArchitectVerizon Business Aug 2012 - Nov 2012Basking Ridge, Nj, Us● Support International CaaS (Computing as a Service) service throughout the Verizon/Terremark cloud network located in major cities around the world● Architect new expansion to existing service network● Configured new scripts to run in HP Network Assistant solution● Performed ACE and other network upgrades to support IPV6 -
Sr. Network EngineerPhh Dec 2010 - Aug 2012Toronto, Ontario, Ca• Architected new network designs to ensure the optimal performance of business-critical networks (including a new multi VRF MPLS cloud), WAN communication, and user applications to ensure network automation during failures• Lead team to use monitoring tools more efficiently which provides increase visibility to the overall health and performance of the PHH network• Presented new ideas and solutions to management in developing new and efficient ways to increase speed and reliability to the PHH network using proven industry reliable fault tolerance methods• Acted in architect role to assist team in moving to a One PHH (shared service) philosophy • Provided strategies to keep cost low while increasing reliability for each remote site using Cisco WAAS and WAAS express in conjunction with modifying QOS percentages• Responsible for fixing and responding for security audit vulnerabilities • PHH Network consist of over a dozen North America location using various connectivity technologies including T1, DS-3, EPL, MPLS, B2B VPNs, SSL VPNs, and Load Balancing DMZs (F5 GTM/LTM) -
Team Lead For Network EngineeringSpecial Operations Technology Inc Jun 2009 - Dec 2010Annapolis Junction, Md, Us• Responsible for managing the entire SOTECH contractual and corporate networking departments and training junior team members• Management responsibilities included performance reviews, employee time sheet management, schedule management and hiring additional staff members. Consulting with vendors, create proposals and present them to upper management.• SOTECH network consists of several satellite links, point-to-point WIFI, GRE VPNs, routers, switches and firewalls • Increased security guidelines with new procedures and mandated requirements on all networking equipment while assisting to implement the disaster recovery team.• Developed standards in networking architecture for middle east and south America locations as well as for main headquarters -
Network Services EngineerRandom House Jan 2006 - Jun 2009New York, Ny, Us• Part of a small network services team supporting the 7x24x365 Bertelsmann/Random House 20 North America locations WAN connections (T1, T3, OC-3. OC-12 and MPLS circuits), likewise; managing the LAN offices in New York City, Westminster MD, Crawfordsville IN, and Indianapolis IN and our hosting clients networks which include over 216 Layer 2/3 Switches, 47 routers, 25 IPSEC LAN-LAN and GRE VPNs, 18 Firewall pairs. • Planning, installing and supporting several wireless projects from start to finish including 1.2 million square feet and 800 thousand square feet warehouse projects using Symbol and Cisco LWAPP technology• Increased security awareness with new firewall procedures, wireless security and additional network security which met or exceeded PCI compliancy• Worked on many high profile client projects which include hosting for SonyBMG, Columbia House, The Princeton Review, Double Day Book Club, and Random House websites; all have a worldwide presence, so uptime and response time to problems are crucial• Designed and implemented a new local network by upgrading circuits to OC-3, OC-12 and MPLS from ATM and other LANs to create faster and more reliable communication, furthermore; was an associate member of the security response team and disaster recovery team for the company -
Network EngineerVips May 1999 - Jan 2006Columbia, Maryland, Us• Only Network engineer for 500+ people in multiple locations, supporting WAN, LAN, VPNs and Firewall changes and support • Project manager for all major LAN/WAN infrastructure projects, where I managed all network project budgets as well as the time and project focus of several people• Assisted in developing of the yearly budgets to accommodate for forecasted growth of the organization• Present new ideas and solutions to upper management for network infrastructure and security improvements, where I developed our ASP network, increased the backbone speed 1000% and exceeded HIPPA security guidelines and passed CMS Security audits• Mentored the help desk and mid-level technicians for greater understanding of network functionality and problem solving• Increased and maintained network security with Cisco PIX firewalls, Intrusion detection, access list, VLANs and a stricter server base security using Nessus.
Chris Tucker Skills
Chris Tucker Education Details
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Villa Julie CollegeBis
Frequently Asked Questions about Chris Tucker
What company does Chris Tucker work for?
Chris Tucker works for Oldcastle Buildingenvelope
What is Chris Tucker's role at the current company?
Chris Tucker's current role is Network Manager at OldCastle BuildingEnvelope.
What is Chris Tucker's email address?
Chris Tucker's email address is ch****@****oft.com
What schools did Chris Tucker attend?
Chris Tucker attended Villa Julie College.
What are some of Chris Tucker's interests?
Chris Tucker has interest in Working Out, Network Security, Wireless Technology, New Techonlogy, Basketball, Golf.
What skills is Chris Tucker known for?
Chris Tucker has skills like Firewalls, Cisco Technologies, Disaster Recovery, Network Security, Vpn, Routers, System Administration, Network Engineering, Active Directory, Ccna, Network Architecture, Windows Server.
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