Specializing in both contingent and retained recruiting for all positions both locally and across the United States. My passion is to match great candidates with the best position for them. I work with candidates and clients as a true partner, providing extensive support to find the right fit for both sides. If you are an employer seeking top-notch talent, or a dedicated professional seeking a new position in your industry — contact me today to learn how I can help or visit our website: www.goodwinrecruiting.com About Goodwin Recruiting:Goodwin Recruiting, recognized as one of Forbes America's Best Recruiting Firms since 2020, is a full-service recruiting agency that was founded in hospitality. Our company was built on service, and as we have grown and expanded into a broad range of industries and specialties, that hospitality mentality has remained rooted at the core of everything we do. We are committed to providing highly personalized services, tailored to each candidate and client we work with.  Across all business types, from executives to operators to administrative staff, each Goodwin Recruiting partner has an extensive background in his or her field of expertise. We speak your language, we know the ins and outs of recruiting, and we put our core values first, establishing game-changing partnerships with employers and job seekers alike.

• Manage 20-25 Electronic Data Interchange (EDI) implementation projects, focusing on more complex EDI integrations involving a customer’s NetSuite and any other solution supporting their order-to-cash process. • Consult with customers to understand their unique business requirements and implement their solutions.• Determine tasks, timeframes, and other details needed to complete the project using Teamwork.• Identify and gather the primary support and resources to complete the project.• Collaborate and align with Account Executives, Sales Engineers, Development, Support, and Customer Success Managers on project delivery.• Lead 10 technical resources in the US and India, managing and prioritizing their workload.• Serve as an escalation point for all project-related issues and present status updates to executive sponsor.• Assist in training and onboarding new hires, including setting an example, writing clear instructions to answer any questions, and explaining best practices.

• Managed a comprehensive project portfolio on the NetSuite Implementation team, that included legacy customers, net new customers, multiple warehouse integrations, and custom solutions. • Led team to exceed KPIs and achieve a 58% increase in project delivery year-over-year.• In 2020, contributed to one of the highest revenues the Professional Services team had ever achieved, with revenue totaling $50K+.• Aligned technical resources with customers based on individual strengths to set them up for success.• Built and leveraged working relationships with sales and support organizations to improve project collaboration.• Developed overall project timelines and managed deliverables to ensure project milestones were met.• Facilitated project kickoff and weekly status meetings to review and track project scope.

• Managed multiple EDI integration projects for our SAP customers. • Worked with SAP customers such as Igloo, Blue Diamond Growers, J Crew, and Wacom to optimize their supply chain transactions within their SAP system.

• Managed product enhancements and bug fixes for customer loyalty and rewards platform applications for customers such as Hallmark, Pampers, Avis, Hilton, and Merial.• Managed cost, schedule, scope, project resources, development, and testing efforts related to each project.• Collaborated with Product Owners, Software Developers, Business Analysts, and Quality Assurance resources during all phases of the software development life cycle to ensure successful project delivery.• Managed 2-3 releases per week while navigating changes in a dynamic environment. • Scheduled and facilitated all weekly release planning meetings. • Collaborated with project resources such as account managers, developers, release engineers, and quality assurance (QA) to create and manage a detailed implementation plan.• Managed and tracked test results from User Acceptance Testing (UAT) to production.• Presented releases and changes to the Change Advisory Board (CAB).• Coordinated code releases into production.• Communicated release details to internal resource teams prior to each production deployment.• Collaborated with clients and internal resource teams to elicit and review requirements. • Prepared and presented timely status reports to clients and internal senior management.

• Estimated level of effort for proposed application enhancements.• Managed the tracking, prioritization, and assignment of application defects.• Communicated project status through weekly and monthly status meetings. • Assisted QA analysts and software developers with application testing.• Developed training materials (user guides, online tutorials) for teachers and school administrators.

• Gathered and documented business requirements for the Alabama Adequate Yearly Progress (AYP) accountability project, which provided the state’s yearly adequate progress through a web reporting application tool. The AYP was a measurement defined by the No Child Left Behind Act that allowed the U.S. Department of Education to determine how every public school and school district in the country was performing academically per results on standardized tests.• Led and facilitated requirement-gathering sessions with the Alabama Department of Education.• Developed and managed project plans for the AYP web reporting tool to ensure milestones and critical deliverables to the client were met.