Chris Van Horrick Email & Phone Number

Minneapolis, Minnesota, Us

Petah Tikva, Mercaz, Il

- Augmented operations via working across the enterprise to ensure workflow, outcomes, and user satisfaction benefits were realized by patients and providers and met all established KPIs.- Developed all cross-functional process development and improvements for client management and operations, supporting the deliverable of successful outcomes and quarterly business reviews.- Collaborated with internal leadership and customers to develop remote patient monitoring processes and workflows to generate new revenue opportunities.- Managed customer enhancement requests by identifying the scope of changes needed and ensured business requirements were documented, prioritized, and embedded in the product enhancement roadmap.

- Optimized a $50M book of business by managing national health systems, managed care organizations, and employer clients, focused on growing and retaining client relationships.- Ensured 9 to 10 Net Promoter Scores by facilitating customer retention and action plans.- Worked cross-functionally to develop best-practice toolsets for client success outcomes, and onboarding processes for new team members, and drove continuous learning on standard operating protocols and product solutions.

- Directed strategic business planning, new business development and administrative programs.- Cultivated productive client relationships via collaborative communication and successful outcomes.- Advanced growth opportunities by establishing training programs for healthcare professionals and driving aggressive product and service outreach, deployment, and marketing processes.

Arlington, Virginia, Us

- Surpassed forecasted goals 240% through directing CDC grant objectives of interoperability.- Boosted revenue by recruiting 1,200 hospitals, partnering with labs and public health reporting jurisdictions, and improving electronic lab results that adhered to Meaningful Use Requirements.- Facilitated collaborations by guiding successful working relationships across the American Hospital Association, the College of American Pathologists, and Surescripts partnerships.

Arlington, Virginia, Us

- Optimized operations and communications by leading the creation and deployment of all national marketing and correspondence initiatives, with a focus on e-prescribing services.- Delivered executive-level educational training for House of Representatives and Senate representatives, introducing innovative communications that improved awareness.- Expanded communications, awareness, and brand reach through writing and disseminating press releases, executive presentations, and creative and compelling online campaigns.- Established market positioning by producing trade shows, industry conferences, and special events programs.

Business Administration And Management, General

Criminal Justice/Law Enforcement Administration

Banking, Corporate, Finance, And Securities Law