Chris Warbrick work email
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Currently on a mission to disrupt an industry, make a difference, and exceed our clients expectations at all stages and give something back to the community.Specialities: Events, Event Management, Change Management, Leadership, Customer Journey, Customer Experience, Professional Selling Skills, Sales Motivation, Delivering Results, Contact Centre Management, Understanding & Managing People, Resource Planning, Reporting & KPI Implementation, Process Implementation & Refinement, Training, Process Reviews, Efficiency Planning, Cost Reduction, Customer Service
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Co-Founder And DirectorExceed EventsSalford, Gb
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Co-Founder & DirectorExceed Events Dec 2016 - PresentManchester, United KingdomResponsible for the strategic direction, revenue growth and customer experience -
Co-Founder & DirectorTrade Hut Direct Jul 2019 - PresentBolton, England, United Kingdom -
Sales Operations ManagerAuto Trader Uk Dec 2015 - Aug 2018Manchester, United KingdomA member of the leadership team, which was responsible for revenue, service levels and performance of all automotive retailers in the South, South West & South Wales. -
Head Of Customer ExperienceBig Red Group Ltd Jan 2015 - Dec 2015Manchester, United KingdomA member of the Senior Management Team responsible for all aspects of Customer Experience across the Big Red Group platforms and 3PE clients.
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Contact Center ManagerAo.Com Mar 2014 - Dec 2014Bolton, United KingdomResponsible for a 180 seater multi-channel contact centre made up of a Sales and a Customer Department. Ensuring that amazing customer service is delivered to every customer whether that be through phone, correspondence or social media channel.Ensuring that our operation is streamlined, efficient and increasing conversion rates to maximise profitability and lowering our cost to serve.Making our department and business a great place to work with great people and brilliant leaders in it, to develop our rising talent. -
Divisional Sales ManagerAo.Com (Appliances Online) Aug 2011 - Mar 2014Bolton, United KingdomManaging a 150 seater sales contact centre of Inbound & Outbound Sales Campaigns to exceed business targets.Developing my team to ensure we have outstanding leaders of people who are able to get the best out of the people who work in our teams.Making sure the customer is at the fore front of everything we do and amazing customer service is always delivered.
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Head Of Inbound SalesAo.Com Jan 2010 - Aug 2011Bolton, United KingdomResponsibilites Included;Running of a 50 seater inbound contact centre driving and increasing company telephone sales, warranty conversion and additional services.Effective coaching and training of team leaders to ensure effective coaching is then delivered to agents on the phones. Constructing shifts patterns to ensure the operation was always optimally staffed throughout all opening hours so that SLA's were continuously achieved.Development of commission structures for both agents and managers to create a competative environment, where all KPI's would be exceeded and the right behaviours driven. KPI reviews and implementation to ensure the right results were always measured and delivered whilst always keeping focus on business efficiencies.
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Inbound Sales Team LeaderAo.Com Dec 2008 - Jan 2010
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Outbound Sales Team LeaderAo.Com Nov 2007 - Dec 2008
Chris Warbrick Skills
Chris Warbrick Education Details
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Rivington & Blackrod High School & Sixth Form College
Frequently Asked Questions about Chris Warbrick
What company does Chris Warbrick work for?
Chris Warbrick works for Exceed Events
What is Chris Warbrick's role at the current company?
Chris Warbrick's current role is Co-Founder and Director.
What is Chris Warbrick's email address?
Chris Warbrick's email address is ch****@****r.co.uk
What is Chris Warbrick's direct phone number?
Chris Warbrick's direct phone number is 0800 774*****
What schools did Chris Warbrick attend?
Chris Warbrick attended Rivington & Blackrod High School & Sixth Form College.
What skills is Chris Warbrick known for?
Chris Warbrick has skills like Management, Team Leadership, Team Management, Customer Experience, Leadership, Training, Sales, Account Management, Customer Service, Coaching, Strategy, Project Delivery.
Who are Chris Warbrick's colleagues?
Chris Warbrick's colleagues are Martyn Stuttard, Leah Stuttard, Joshua Gilmore.
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